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Persado Strategic Account Manager in New York, New York

Job Title: Strategic Account Manager

Salary Range: $130,000-$150,000/yr base (Geographic premiums may apply)

Who We Are:

Persado is the only Motivation AI platform that enables personalized communications at scale to immediately inspire each individual to engage and act. Organizations that use Persado reach a tipping point in their ability to understand their customer, generating powerful, on-brand content and communications that drive value.

As an employer, Persado is committed to creating a place where everyone’s unique perspective is valued. We understand that our team members and our inclusive culture are what make Persado special. Persado is proud to be named on Fast Company’s World’s Most Innovative Companies list in 2020, Built In’s Best Places To Work in 2021 & 2022, and Comparably's Best HR Team in 2022.

What We Are Looking For:

Persado partners with senior level executives in data rich verticals to transform the way they engage their customers and prospects across the customer journey and across channels. We focus the relationship on unlocking and delivering incremental impact and high ROI.

As a Strategic Account Manager, you will be responsible for developing new client relationships -- from prospecting to closing deals, including customer upsell and cross sell in your assigned territory. You will be expected to identify new potential clients, building new relationships, understanding the goals and ways that your clients operate their marketing and customer experience efforts, defining clear client value and financial impact, selling the vision of scaling with Persado, scoping effective proposals that will set the client and Persado up for success, and negotiating commercial contracts. You will have successful experience working with and influencing senior leadership in Fortune 100 and Fortune 500 companies.

What You Will Work On:

You will focus on a set of named target accounts within several different verticals. You will establish initial relationships and credibility with new clients to help them understand Persado’s place in the ecosystem and how we materially contribute to achieving their business goals/objectives.

  • Work with your RVP of Strategic Accounts to develop and refine a target list of prospects and prioritize opportunities

  • Identify key stakeholders at target clients by leveraging SDRs and your own research of these accounts

  • Work with SDRs and our industry strategists to research and identify client needs and priorities, and other contextually relevant background that will help guide and shape discussions with prospects

  • Work with Persado leadership, Industry contacts, and the Persado network to try and gain warm intros into as many key contacts as possible, develop effective outreach to drive response from cold outreaches otherwise

  • Negotiate partnership commercials with business, procurement, legal and ensure timely execution

  • Ensure the foundation for long-term strategic partnerships focused on driving significant value and return on investment for our clients

  • Exceed quarterly/annual targets and build successful transition plans into the customer success organization

What You Bring:

  • 5+ years experience consultatively selling into senior stakeholders focused on value, including senior digital, marketing and customer experience leaders

  • A basic understanding of how value is created across marketing and customer experience channels

  • Demonstrated success in meeting and exceeding a sales quota

  • Expertise in some of the following verticals - retail/eCommerce, banking, insurance, telco, travel, media/digital services.

Preferred Qualifications:

  • 6+ years in a business development / sales role

  • 10+ years total professional experience that contributed to commercial understanding and/or consulting/sales experience help understand the context of how digital marketing and customer engagement works in direct/digital/CRM/paid media channels

  • Understanding of complex customer industries, their needs, critical metrics and challenges

  • MBA or advanced degree ideal, but not required

What We Offer:

Achieve your life goals and work goals at Persado.

  • Persado’s hybrid working model empowers both remote and in-office work equitably!

  • Competitive and equitable compensation

  • Generous benefits packages globally

  • 401k matching (USA); Pension Scheme (Certain EU locations) to prepare for your future

  • We encourage professional growth through our dedicated enablement and training teams, as well as on demand tools and resources

  • $1250 Employee Enrichment Fund to pursue a passion or upgrade your home office!

  • Structured onboarding program to ensure a confident start and long-term success for new hires!

  • Strong emphasis on career development and mobility, continuous feedback loops and performance management

  • Flexible time off to support work-life harmony (including Summer Fridays)

  • #PersadoCares! 2 paid Volunteer days per year and $100 charitable donation match

  • Robust Diversity, Inclusion and Belonging initiatives; culture month celebrations, monthly diverse speaker series, commitment to bias-free recruitment, ERGs (#culture, #mindsmatter, #parents, #women, #green, #pride and growing)!

  • Recognition, Rewards and Ideas to Action programs to recognize the contributions and impact of Persadoans across the globe!

Valuing diversity at Persado means recognizing and respecting human differences and similarities. Persado is committed to diversity with respect to all aspects of employment. All decisions regarding recruitment, hiring, promotion, compensation, employee training and development, and all other terms and conditions of employment, will be made without regard to race, religious beliefs, color, gender identity, sexual orientation, marital status, physical and mental disability, age, ancestry or place of origin.

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