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Shapeways Strategic Account Manager in New York, New York

Enabling product creation at scale is the core of Shapeways’ innovative technology platform. By leveraging a global network of cutting-edge digital manufacturing and material partners, Shapeways continues to be a proven leader in advanced additive manufacturing [3D Printing] solutions. Founded in 2007, Shapeways is headquartered in New York City, with manufacturing facilities in Long Island City and the Netherlands, maintaining a prominent global presence around the world. Shapeways has enabled product creation for over 1+ million businesses. And we’re just getting started.

Do you enjoy account management, being involved in cutting edge technology and being strategic?

Why is a Strategic Account Manager important to us?

Being tech-savvy, results-driven, and engaging Strategic Account Manager is a pivotal component in developing continuous revenue-generating partnerships for Shapeways. A successful Strategic Account Manager will proactively farm and introduce established clients to the new wonders and benefits of 3D printed products and other Shapeways services that can assist in building out the clients business. Shapeways business model has opened the door to the future - the Strategic Account Manager will help pave the path for our growth and success.

As a Strategic Account Manager, you will:

  • Grow revenue of existing accounts through consistent and strategic outreach

  • Drive Global partnerships and large accounts that meet and exceed account revenue targets

  • Strategically cultivate deep relationships with existing customers

  • Address technical needs, questions, and concerns regarding product creation

  • Create specific strategies and tactics to meet growth objectives and execute against the plans

  • Continually brainstorm with team members on creative ways to establish new partnerships

  • Coordinate short term Business Development projects with Shapeways’ Supply Chain and Manufacturing teams

  • Develop and continually improve sales, systems, and processes to support the success of the sales function

  • Help large and small businesses, as well as individual designers, be more successful by advising on 3D design and manufacture-ability


You might be a good fit if you (have, are, possess):

  • 5+ years of quota-carrying technical sales experience in Technology, Manufacturing, or Design

  • Experienced with CRM tools such as Salesforce

  • Proven account management sales growth and a proven reputation for over-achieving quota

  • Proficient in Microsoft Excel, PowerPoint, Google Apps (Gmail)

  • A strong communicator with excellent yet fun presentation style and effective negotiation skills

  • Ability to proactively grow customer relationships within an account as you develop your understanding of their business

  • Comfortable investigating and delivering technical solutions with minimal guidance

  • Enjoy working autonomously, creating and tracking progress in an ambiguous fast paced environment

  • Comfortable juggling and coordinating multiple projects across several key channels simultaneously, while managing time effectively

  • Highly interested in 3D printing, the materials, and their specifications

  • Working knowledge of at least one major 3D modeling software, is a plus (e.g. Solidworks, Rhino, Zbrush)


Why join our team?

At Shapeways, we all contribute to a respectful work environment where we share ideas and encourage each other to think creatively. We are a collaborative, diverse and dynamic group of individuals ready to embark on our next chapter of growth.

Do you want to be part of a culture that is inclusive, inspiring, and allows you the autonomy to be creative in your work? If so, we invite you to join us on our adventure!

Benefits and perks include:

  • Healthcare that fits your needs - We offer excellent medical, dental, and vision plan options that provide coverage to employees and dependents. Our suite of options ranges from 100% employee-only medical premium coverage to extremely reduced premiums for dependent coverage to an enhanced buy up plan for those with more extensive needs. We also have competitive pricing plans for dental and vision!

  • 401(k) with Safe Harbor Employer Contribution - Join the team and we will immediately invest in your future.

  • Parental Leave - Robust paid time off for new parents; both primary and secondary leave.

  • Generous Paid Time Off - 20 PTO days plus additional days off when you’re not feeling well, to observe holidays, or just to destress. Also, this year we piloted Summer Fridays in HQ!

  • Wellness - We care about your wellbeing. From Commuter Benefits to FSA’s to a platform to promote financial wellbeing to gym reimbursement to standing desks to a partnership with One Medical...we’ve got you covered!

  • Great Snacks and Free Lunch - Fully stocked fridge and lots of snacks. Also, daily catered lunch at our Long Island City facility and weekly catered lunch in our Manhattan office.

  • Regular Happy Hours - Cheers to themed happy hours! Enjoy extra time for getting to know your teammates.

  • Credit towards 3D Printing - Every employee receives $100 of Shapeways credit each quarter to make or buy products on our marketplace.