Salesforce.com Summer 2022 Intern- MBA- Business Value Services, Healthcare & Life Sciences in New York, New York
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Job DetailsDo you love being on the cutting edge of technology disruptions?Does strategizing with customers on how to transform the way they do business get you excited?Are you passionate about customer success?Do you enjoy the fast pace of working with Sales teams?If you've answered an enthusiastic, "YES!!" to all of these questions we want to talk to you!The Business Value Services team at Salesforce is looking for highly talented, curious, and passionate individuals, who excel at strategic analysis, to partner with our Healthcare & Life Science customers and Sales teams on articulating how digital transformations with Salesforce Solutions will drive business and financial value for our customers.During the internship, you will work closely with our HLS Sales and Solution Engineering teams on our most strategic and forward-thinking customer engagements. Your role on the team will be to provide a credible and compelling point of view on how the proposed solutions will drive quantified financial impact for our customers. Additionally, you will collaborate with our product marketing teams to develop thought leadership around targeted value-selling initiatives that will be leveraged by the ENTIRE company. More specifically, this role will entail the following:
Partnering with Sales teams to deliver the best solution recommendations for our customers
Understanding your customers' business strategies
Acquiring a working knowledge of customers' business processes & challenges
Creating business value frameworks & hypotheses
Building compelling business cases that provide financial justification for investment in Salesforce
Developing credible supporting financial analysis (including models & executive presentations)
Analyzing potential market opportunities and impacts
Creating innovative & impactful thought leadership on new Salesforce products and programs
Integrating Design Thinking methodology into customer & internal workshop facilitation
Delivering scalable training to Sales teams on value selling topics
Elevating our value selling approach with your unique insights and experience!
Bringing your full and authentic self to work every day!
Collaborate with prospective customers and sales teams to identify, prioritize, and understand key impact drivers (KPIs & metrics) in order to illustrate how our solutions will help solve their business challenges and drive value creation
Facilitate internal and external discovery around customer business roles and processes across a wide range of companies and industries (i.e. professional services, high tech, manufacturing, public sector, etc)
Build robust and relevant ROI models to quantify the impact of deploying Salesforce solutions
Create and deliver compelling executive-level presentations to a C-level audience
Provide value selling thought leadership & coaching to sales in order to accelerate sales cycles
Collaboratively develop a value point of view for a specific (and typically new) Salesforce solution
Contribute business strategy & value selling expertise throughout the entire Customer Value Lifecycle
REQUIRED SKILLS & EXPERIENCE:
Currently pursuing an MBA degree, graduating spring of 2023
3-5 years of professional experience, ideally in value consulting, management consulting, investment banking or a similar analytical role within a complex selling environment -- HLS experience would be helpful
Ability to create thorough, accurate, and impactful business cases delivered with compelling storytelling and visual design elements. Experience in Design-Thinking a plus.
Must be a high-energy self-starter with creative, attentive, organized tendencies with a high degree of comfort owning and running initiatives in a start-up-paced enterprise software company.
Ability & comfort in working with cross-functional teams including Sales, Solution Engineering, and Product Marketing.
Excellent quantitative analysis and financial modeling skills
Strong comfort and confidence facilitating and presenting to executive audiences. Executive presence and confident objection handling are a must.
Comfort with ambiguity and moving initiatives forward by defining answers to unresolved open questions.
Experience in working with sales teams and/or scaling large projects
Proven ability to effectively manage multiple projects and priorities with tight deadlines
Come join a company that is not only one of the fastest-growing, but also one that Forbes Magazine just named as the "Most Innovative Company in the World," as well as one of the "Best Places to Work" (FORTUNE) that is a "Best Employer for Diversity" (Forbes).
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