MultiPlan System Testing Analyst in New York, New York
System Testing Analyst-EDI
Imagine a workplace that encourages you to interpret, innovate and inspire. Our employees do just that by helping healthcare payers manage the cost of care, improve competitiveness and inspire positive change. You can be part of an established company with a 40-year legacy that helps our customers thrive by interpreting our client's needs and tailoring innovative healthcare cost management solutions.
Our commitment to diversity, inclusion and belonging are part of the fabric of our company. We strive to create a workplace that fosters mutual respect and collaboration, where every talented individual can participate and perform their best work. We are MultiPlan and we are where bright people come to shine!
Please note: our offices are currently closed due to the pandemic and our employees are working from home. Once our offices reopen, this position will transition to working in either our NYC, Rockville, MD or Bedford, MA offices.
As a System Testing Analyst, you will be responsible for the testing of Electronic Data Interchange (EDI), Web Services and internal processes.This includes preparation and documentation for testing, processing test claims, identifying issues and potential solutions, managing defects, troubleshooting of issues, and supporting and monitoring production software releases.
Your specific duties in this role will include:
Test new and enhanced claims processing systems and complex EDI and Web Services processes
*Participate in functional and technical design discussions for new features and system changes
*Prepare test plans and build appropriate test cases
*Perform analysis and document results
*Manage defect resolutions, warranty releases
*Propose enhancements and process improvements
*Support deployments with smoke testing in multiple environments
*Volume, performance, regression testing as required
*Participate in implementation meetings with clients and vendors committed to establishing an EDI partnership with MPI.
*Ensure proper setup of the EDI tools and systems that support file transfer between MPI and new trading partners.
*Conduct necessary testing and in-depth business analysis to find and resolve any potential issues prior to deploying into the production environment.
*Constructively present testing results and propose adjustments that will improve results for our clients/vendors and strengthen our ongoing partnership.
*Monitor, audit, and report on the processing of newly implemented trading partners to confirm their successful transition to the production environment.
Partner with other IT teams for process improvements
*Monitor the production client setups and proactively prioritize, communicate, and resolve any EDI process or system issues.
*Partner with other IT teams to implement enhancements and defect fixes.
*Partner with other IT teams to find and eliminate errors.
3.Perform ad hoc analysis of various facets of EDI processing including but not limited to system performance, claim turnaround times, data mapping, and claim volumes
4.Prepare and maintain documentation that defines operational procedures, describes client requirements, and shares relevant analysis outcomes with internal and external stakeholders
5.Support clients and trading partners with their non-standard requests for ad hoc reports, testing analysis and other technical deliverables
6.Build and maintain positive working relationships with internal colleagues (including IT, Sales and Marketing, and Operations) and external contacts
7.Support Manager with team goals and corporate strategies as well as assist with the training and coaching of other staff
8.Provide coverage for other team members as needed
9.Collaborate, coordinate, and communicate across disciplines and departments.
10. Ensure compliance with HIPAA regulations and requirements.
11. Demonstrate commitment to the Company's core values.
12. The position responsibilities outlined above are in no way to be construed as all encompassing.Other duties, responsibilities and qualifications may be required and/or assigned as necessary.
* Bachelor's Degree in a related discipline or the equivalent combination of work experience and technical training
* 3+ years of prior experience with EDI / Web Services or similar file transfer protocols.
* Knowledge of writing test plans
* Experience building test cases for back end data processing
* Proficient in MS Word, Excel and Outlook
* Experience with SQL queries
* Experience with X12 837 file format
* Exposure to and general understanding of Healthcare claims processing
* Exceptional analytic and troubleshooting skills
* Ability to work independently and as a member of a team
* Clear and concise verbal and written communication skills
* Clear understanding and working knowledge of HIPAA EDI protocols
* Ability to juggle multiple requests at once
* Understanding of internet applications and networks desired
We realize that our employees are instrumental to our success, and we reward them accordingly with very competitive compensation and benefits packages, an incentive bonus program, as well as recognition and awards programs. Our work environment is friendly and supportive, and we offer flexible schedules whenever possible, as well as a wide range of live and web-based professional development and educational programs to prepare you for advancement opportunities.
Your benefits will include:
Medical, dental, and vision coverage (low copay & deductible)
Short- and long-term disability
401(k) + match
Generous Paid Time Off
Paid company holidays
Flexible Spending Account
Employee Assistance Program
MultiPlan is an Equal Opportunity Employerand complies with all applicable laws and regulations. Qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability or protected veteran status. If you'd like more information on your EEO rights under the law, please.
As an Equal Opportunity Employer, the Company will provide equal consideration to all employees and job candidates without regard to sex, age, race, marital status, sexual orientation, religion, national origin, citizenship status, physical or mental disability, political affiliation, service in the Armed Forces of the United States, or any other characteristic protected by federal, state, or local law. Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled