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EY Tech Transformation - Next Gen Tech Ops (NGTO) Product Delivery - Manager - Open Location in New York, New York

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

To achieve breakthrough performance in the Transformative Age, companies must confront new challenges head on. Changing consumer behaviour, increased competition in digital markets, and disruptive business models have created unprecedented growth opportunities and raised customer expectations of digital products. New ways of building and delivering products are required to stay competitive and capitalize on market opportunities. Our Next Generation Technology Operations competency helps our clients by designing and implementing new product delivery models that create competitive advantage, optimize costs, and create experiences that customers desire.

The opportunity

We help the world’s largest companies transform the way they build and deliver products by focusing on product strategy, customer experience, innovation, intelligent automation, digital transformation, workforce transformation, and technology platform.

Your key responsibilities

CIO’s are positioned to partner closely with the business to drive capital efficient growth, enable customer experience, and transform their technology portfolio. IT organizations have historically run in a project-led, waterfall methodology with increasing pressure from the business to run IT at a reduced cost year over year. There is an opportunity to optimize IT’s back-office operational focus and reallocate to value-add, business enabling, revenue generating products. In the digital world, most business investments and ventures will require technology. To enable digital transformation, EY influences technology executives to drive outcomes and revenue in partnership with their business.

Skills and attributes for success

A manager is responsible for delivering client engagements and supporting sales across the full spectrum of product delivery including: Business & IT Transformation Management, Product Organization Enablement, Product Strategy, Planning, and Design, and Product Implementation & Delivery.

To qualify for the role you must have

  • 5 to 10 years of experience as a consultant in the IT field or comparable industry experience

  • Experience leading development & implementation of IT strategy, digital transformation, Agile operating model, & customer experience frameworks

  • Experience in a product development environment completing customer research, requirements, user stories, roadmaps, release plans, organization readiness activities, and product launch

  • A proven ability to lead stakeholders and successfully manage product delivery teams

  • Familiarity with leading agile frameworks, DevSecOps, value realization, technology platforms, and emerging technologies.

Ideally, you’ll also have

  • Experience working with a Big 4 or boutique technology consulting firm preferred

  • Direct experience in backlog management and prioritization, customer/user research, success criteria/metric creation, design thinking, prototyping, MVP development

What we look for

  • Ability to develop relationships with key business, technical and client stakeholders to ensure the business case and customer satisfaction goals are met

  • Ability to seek expansion and improvements of existing products in areas of expertise to create growth opportunities and sales

  • Ability to lead and manage a team

  • Knowledge of how to scale product teams from small/medium to large-scale teams, while ensuring alignment to the organization’s product strategy


What we offer

We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.

• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.

• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.

• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

The exceptional EY experience. It’s yours to build.

EY | Building a better working world

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

EY is an equal opportunity, affirmative action employer providing equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, national origin, protected veteran status, disability status, or any other legally protected basis, in accordance with applicable law.