Cargill Technical Services Specialist in New York, New York
Want to build a stronger, more sustainable future and cultivate your career? Join Cargill's global team of 160,000 employees who are committed to safe, responsible, and sustainable ways to nourish the world. This position is in Cargill’s protein and salt business, where we provide wholesome, high-quality food products to a wide range of customers, from foodservice operators and grocery stores to manufacturers and exporters.
JOB PURPOSE AND IMPACT
The Technical Services Specialist will provide technical advice and support to customers during and after product sales. In this position, you'll be the lead contact for customers. You'll stay ahead of technology and business practices through workshops, research, and professional meetings.
Collaborate with consultants to provide on-site technical support for current customers and prospects.
Provide customer solutions and technical support materials to specific customers.
Perform complex research for product development to understand product properties and systems operations.
Compile and analyze data for project update, working with external suppliers to test new products and technologies to make recommendations on applications.
Organize project data and conclusions for internal and customer presentations, assist with product demonstrations and service as subject matter guide during meetings with prospective customers.
Stay ahead of product insight and research to improve value of offerings.
Keep application and value collection up to date in the systems.
Independently handle complex issues with minimal supervision, while escalating only the most complex issues to appropriate staff.
Other duties as assigned
Work autonomously in-home office environment with flexibility to travel, Primary locations will be East US area: New York, New England States, Pennsylvania, New Jersey.
Relocation assistance will not be provided for this position.
Bachelor’s degree in a related field OR equivalent years of experience
Minimum of four years of related work experience such as: electrical systems, wiring, and/or controls and automation systems
Able to troubleshoot PLC systems, valves, flowmeters, sensors, and control circuitry
Able to read electrical wiring & mechanical diagrams
Familiar with electrical / industrial safety practices
Comfortable using construction tools (Multimeters, saws, power tools, Hand tools, etc.)
Proficient in mobile applications & Microsoft (Word, Excel, and Outlook).
Overnight travel up to 80-90% in peak of winter season, which is typically August through April. Driving long distances, managing travel plans including air travel.
Physical requirements of installation and troubleshooting may include extensive pulling, pushing, able to lift at least 80 pds, working in cramped & kneeling positions. Work required in outdoor elements such as rain, snow, and hot or cold temperatures or dusty environments.
Valid driver's license in good standing
Passion for understanding, creating, and communicating value and solutions to team members and customers
Public speaking experience
Strong verbal and technical writing & communication skills
Developing customer relationships and influencing skills
Ability to operate under pressure during seasonal peaks and prioritize schedule to align with customer needs
Flexibility change and conflict management skills
Experience and aptitude with motors/pumps/fluid control/analog & digital circuits
Rockwell Studio 5000
IP Routing - Networking - Cat 5 cabling
Five years of practical experience in industrial wiring, controls and automation or electrical automation field experience
Inside Sales experience
Equal Opportunity Employer, including Disability/Vet.
At Cargill, everyone matters and everyone counts. Cargill is committed to creating and sustaining an inclusive and diverse work environment where all employees are treated with dignity and respect. As such and in alignment with our Guiding Principles, Cargill's long-standing equal employment opportunity policy prohibits discrimination and harassment against any employee or applicant based on race, ethnicity, color, religion, national origin, ancestry, sex, gender, gender identity, gender expression, sexual orientation, age, disability, pregnancy, genetic information, marital status, family status, citizenship status, veteran status, military status, union affiliation, or any other status protected by law.
Cargill also complies with all applicable national and local laws and regulations pertaining to non-discrimination and employment.
Notice to Recruiters and Staffing Agencies: Cargill, Inc. and subsidiaries (“Cargill”) have an internal recruiting department. Please review this notice.
US Employment Resources: Equal Opportunity Employer, including Disability/Vet.
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