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JPMorgan Chase Transformation Manager - Payments - Vice President in New York, New York

Payments Transformation Team and Role

You are a talented and experienced Product Strategy / Agile Transformation professional primed to focus on Capability building and Training for the broader Payments organization as member of the Product and Agility Center of Excellence team with the global Transformation & Execution group. The group functions as an internal consulting and transformation function. Our team is a diverse mix of talented individuals from JPMorgan Chase; several top tier consulting firms -- including McKinsey, Oliver Wyman, and Deloitte; and a mix of other corporate settings with backgrounds in strategy, development, transformation and agile expertise.

The Transformation team is designing, developing and enabling the execution of the target state product and technology operating model and agility strategy globally for all products and platforms across Payments. This initiative is a top strategic priority for the Head of Payments, a JPM Operating Committee Member, and will raise the profile of the Payment business, allow us to continue to provide a market-leading solutions and client experience, while improving time-to-market, productivity, quality and customer-centricity.

This highly visible role entails supporting Payments leadership and senior stakeholders to design and deliver a best-in-class product architecture and operating model strategy, as well as enabling implementation of initiatives from early pilots to scaling the transformation across the organization in collaboration with a diverse set of stakeholders.

You should thrive in this role as a strategic, highly analytical, creative and solution-oriented individual who has a passion for strategic change, strives to deliver impact for our business, and can build strong relationships with partners and stakeholders. Additionally, given the high-profile nature of the team's work, you should enjoy working in a fast-paced, yet sustainable, environment, have prior experience developing materials for senior leadership, and possess exceptional enthusiasm for success and energy.

The ideal candidate will possess prior experience rolling out product and agility training for a large organization and have existing relationships with industry experts in Product Management and Agile Development.

Job responsibilities

We are seeking a talented and seasoned professional to help progress capability building training initiatives that are core to the business. The position represents an excellent opportunity for qualified candidates to:

  • Apply structured problem-solving to address top strategic priorities ; Develop innovative solutions to transform the business and operating model with training and immersive events focused on product excellence and agility

  • Design and progress execution of capability building strategy globally to across one of the largest and respected Payments organizations in Financial Services

  • Develop a deep understanding of the fast-evolving and innovative Payments business and ecosystem (including FinTechs)

  • Independently advance workstream, projects and manage stakeholder relationships

  • Mentor and direct work of junior team members

  • Engage in broader team efforts, including recruiting, staffing, and performance management

  • Broaden network and capabilities in an environment of active coaching and mentorship, in order to advance to other roles within the company if desired

Required qualifications, capabilities and skills

  • 5+ years of experience in a Strategic Product Management Office role in Human Resources, Learning and Development, or Finance and Business management group

  • 2+ years of experience in a role focused on driving learning and development strategy for a product focused organization

  • Demonstrated experience with broad range of analytical tools and strong problem-solving abilities

  • Diverse transformation experience- experience leading capability building for any large org-wide transformation effort highly desired

  • Strong project management, process management and executive-level communication skills

  • Extensive experience planning, managing, and overseeing workstreams;

  • Experience performing current-state analysis to identify inefficiencies and transformation opportunities

  • Strong emotional intelligence, with desire to develop and mentor junior team members

  • MBA or an advanced degree is preferred

  • Experience in financial services industry preferred

  • Well versed in Agile methodology and practice, certification preferred

  • Well versed in managing high visibility programs/projects for senior leadership

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.

As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm's current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm's vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

Equal Opportunity Employer/Disability/Veterans

Base Pay/Salary

New York,NY $128,300.00 - $195,000.00 / year