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Volunteers of America-Greater New York Vice President, Business Development & Program Services (ADM110) in New York, New York

Volunteers of America, Inc. (VOA, Inc.) is a national, faith-based human services organization that was founded in New York City in 1896 and has remained at the forefront of social service ever since, helping individuals and families in need overcome obstacles to living safe, healthy and productive lives in the community. The largest of the affiliates, Volunteers of America-Greater New York (VOA-GNY) serves tens of thousands of men, women, and children in need every year, through 80 programs staffed by 1,300 skilled and dedicated staff, throughout New York City, Westchester County and Northern New Jersey. VOA-GNY’s life-changing, often life-saving work impacts the lives of individuals and families who are homeless and those at risk of homelessness, families recovering from domestic violence, children with developmental delays, individuals living with HIV/AIDS or behavioral health issues, older adults and veterans struggling to reintegrate. VOA, Inc. is one of the largest providers of permanent, supportive housing in the United States. VOA-GNY is the largest provider of supportive housing for veterans in New York, and is committed to addressing the needs of the community with compassion, creativity, respect, and therapeutic models that inform our work.

Reporting to the President and Chief Executive Officer (CEO), the Vice President of Business Development & Program Services is responsible for the expansion and growth of the organization while leading and managing a comprehensive array of services and programs in accordance with VOA’s mission, vision, and strategic plan. Review services offered, and develop new programs as needs emerge. Responsible for all activities pertaining to program development, including opportunity research and evaluation, submission of proposals/documents, and management of policies/procedures. Also responsible for all functional areas in assigned programs. Informs the Chief Executive Officer, and ultimately the Board of Directors, of all pertinent program issues, business development opportunities, and accomplishments.

MINIMUM QUALIFICATIONS: Master’s degree in human services, or other relevant field, with at least 10 years of related professional experience, or satisfactory equivalent combination of education and experience. Requires a proven track record of senior-leadership experience, supervising seasoned staff operating multiple human services programs across a broad geography. Position requires demonstrated ability and high levels of skills in the following areas: the design, development and operational oversight and evaluation of program services, personnel management, budget development and control, property management, community and governmental relations, advocacy and resource development.

PRINCIPAL RESPONSIBILITIES: 1. Direct, manage, and ensure effectiveness of all aspects of the organization’s program development and expansion. 2. Co-lead the Program Services Committee of the Board and coordinate the annual Program Services Operations Plan with VP of Quality & Program Services. Partner with VP of Strategic Initiatives related to program development and expansion. Interface with Board and VOA National on program related issues. 3. Manage program services for quality and consistency. 4. Manage program personnel 5. Manage fiscal operations. 6. Manage program facilities. 7. Manage community and governmental relations. 8. Perform other related tasks as assigned.

EFFECT ON END RESULTS: 1. Program services meet the ever changing needs of the community and achieve organizational goals. 2. Applicable senior management and Board members are well informed on all program development and service related issues. 3. Programs meet funder and key stakeholder expectations. 4. Staff is productive and well managed in accordance with VOA’s Shared Values 5. Programs operate within approved budgets and effective controls. 6. Program facilities are maintained at the highest standards. 7. Positive relations are maintained with communities where programs are located, with local governments, and with funding and licensing agencies. 8. Related tasks are performed completely, on time, and accurately.

Make a living by making a difference. Apply online today!Volunteers of America is an Equal Opportunity Employer/Vets/Disabled.

Pay Type: Salary

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