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Meta Vice President, Direct Sales, Business Products in New York, New York

Intro:

Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities - we're just getting started.

Summary:

The Business Messaging Group’s mission is to become the primary way that people and businesses communicate. Meta’s messaging products - WhatsApp, Instagram and Facebook Messenger - reach more than 2 billion people and are used by more than 100 million businesses. This role will lead the growth of our paid products across all Messaging apps through direct relationships with Meta’s business clients.We are seeking a seasoned leader who is passionate about technology and changing the way people communicate with businesses. In this role, you will lead all end client sales activities for our business messaging products. You will own acquisition of new customers from lead to close, and growing/upselling our customers after they are live on the product. You will build and lead a global organization and play a key role in broader Meta business priorities.The successful candidate will be a natural leader who has led global sales in a SaaS business. They will be highly entrepreneurial, strategic, and results-oriented with proven success in building and leading a global team, building sales programs and processes, and cross-functional collaboration. This role will report to the Vice President of Business Messaging.

Required Skills:

  1. Drive business messaging customer acquisition globally, and customer retention and growth, ensure goals/objectives are met with respect to market adoption, expansion, renewals and product usage globally

  2. Build and lead a highly-motivated and high-achieving global Sales team, including hiring, training, mentoring and leadership

  3. Drive sales cycles for critical wins. Successfully uncover problems, present solutions, manage the sales cycle and close deals in important and high-visibility transactions

  4. Drive operational excellence in the sales organization, from pipeline through to retention

  5. Personally engage with C-level client leaders in market to build and own client relationships and deepen Meta’s strategic value to our largest global clients

  6. Represent Meta around the world, as a spokesperson and evangelist

  7. Partner closely with internal product teams to ensure client capabilities requests are represented on the roadmap and manage expectations accordingly

Minimum Qualifications:

  1. 15+ years experience in B2B/SaaS Sales

  2. 5+ years experience running a global B2B/SaaS sales team

  3. Track record of delivering sales pipeline and customer growth with Enterprise customers for software products

  4. Big-picture thinker with the experience solving detail-oriented issues in a fast-paced, always-on, highly ambiguous start-up environment

  5. Process orientation, with a total-system way of thinking and experience rolling out global processes and programs, and leveraging best practices

Preferred Qualifications:

  1. Experience managing executive-level relationships at the C-level, a sense of empathy and dedication

  2. Experience adapting to a rapidly changing product and responding strategically to customer needs to drive satisfaction

  3. BA/BS degree

Industry: Internet

Equal Opportunity: Facebook is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Facebook is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.

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