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Pratt Finance Student Account Services Assistant (71105) in New York

Under the guidance of the Director of Finance, the Finance Student Account Services Assistant will be responsible for overseeing the accuracy and efficiency of all SCPS student accounts. This position is responsible for reviewing and performing audits on student accounts and finance reports. Assist in answering general email Inquiries, problem solving and resolution of all issues pertaining to student billing, posting of payments, tuition remission, financial aid awards and student refunds.

Duties and Responsibilities:

  • Assist in the daily operations of the student accounts receivable functions ensuring compliance of the School's payment and refund policies

  • Responsible for analysis of student account data and preparing and presenting reports to the Director, makes operational recommendations based on data analyses.

  • Handle complex and varied problems, which require analysis and interpretation of account details and discretion.

  • Assist the Director of Finance in the billing and collections of student account receivables.

  • Accurately and timely processing of tuition payments; reconcile to assure student accounts are credited accordingly. Communicate with students and resolve account issues.

  • Assists our Finance Team in servicing students email inquiries by identifying and correcting billing issues and irregularities, inaccurate posting of payments, financial aid awards and student refunds. Escalate serious issues to the Director using professional judgment.

  • Responsible for posting scholarship awards, tuition remission benefits, and third-party wire and or bank transfer payments to student accounts.

  • Work closely with the Director of Finance to provide monthly lists of unpaid balances and to ensure these are paid off in a timely fashion.

  • Refer delinquent accounts to collections and collect on delinquent accounts. Responsible for placing financial holds and applying fees accordingly (i.e., Late fees).

  • Responsible for running a monthly trial balance report, researching and correcting all variances.

  • Provide customized financial reports, cost templates, and trend analysis on a monthly, quarterly, and annual basis to the Finance Director and when necessary to the SCPS leadership team.

  • Maintain accurate student records in a professional manner and assist with retrieval and printing during annual Single Audit Report and/or as per request of the Director of Finance.

  • Support the Finance team and participate in special projects as needed.

  • Perform other job-related duties as assigned.

An expanded version of the job will be shared if you are selected for an interview.

SALARY is competitive and commensurate with experience and qualifications. The salary range for this position is $38,064-$42,432. The position will is predominantly remote with possiblity for occasional in-person days for staff meetings.

This is a Union L153 position.

Generous Benefits:

  • 403B Retirement Program

  • Supplemental Retirement Account

  • Tuition Benefits for Employees and Dependents

  • Tuition Exchange Program

  • Summer hours

  • Flexible Spending Accounts - commuter, medical, dependent care

  • Childcare Benefit

  • Basic life and AD&D insurance provided by Pratt

  • Medical, Dental, and Vision Care Coverage

  • Paid time off - vacation days, sick leave, and major holidays off

  • Additional Perks - free entry to select museums and cultural institutions, free use of campus recreation facilities, affordable