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The Estee Lauder Companies Manager, Online Wholesale Account Management - Bumble and bumble in New York

Manager, Online Wholesale Account Management - Bumble and bumble

Brand: Bumble and bumble

Description

Description:

The Manager of Retailer.com will be responsible for managing and driving the retailer.com sales goals for Bumble & bumble across the retailer.com sites. The manager aligns with the Retail Account Leads to provide on-going guidance and support with strategic program development to maximize retailer.com sales for the Bumble & bumble brand while working with internal and external partners to ensure we have the programming, tactical support and assets needed to achieve the plan.

Retailer Support

  • Manage channel business and relationship with online retailer business partners (ie: Sephora.com, Ulta.com, Nordstrom.com, Bloomingdales.com, etc)

  • Identify opportunities to build and drive retailer.com business to achieve sales and brand goals

  • Develop new programs/content to grow retailer.com business through special programs, customer acquisition, and retention and online marketing

  • Work with field team & NA account leads/planners to create and execute all promotional activities and merchandising strategy (launches and re-promotes).

  • Monitor retailer.com business to achieve fiscal sales goals, tracking individual accounts monthly sales targets and securing best initiatives as needed to meet sales goals.

  • Create monthly Retailer Refresh and Side by Side Calendars to execute in synch with NA planners.

  • Ensure Internal and Retailer stakeholders are abreast of Retailer Refresh Calendars and ongoing changes

  • Liaise with retailer and Brand Field/NA Account Leads to strategize promotion participation, merchandising strategy, in store program adaptation, seasonal planning, etc.

  • Develop agendas and lead monthly/weekly calls with retailers to confirm Product Launch Worksheet details and boutique site updates and sample shipments

  • Collaborate with Brand creative teams to request all digital assets and distribute to retailers in accordance with their timelines

  • Partner with retailers on strategic asset direction and validate requests and timelines to prioritize key franchises and support strategic direction

Sampling

  • Align with account leads to secure strategic sampling, sufficient inventory/quantities, and distribution plan for retailer programs

  • Collaborate with NA Marketing/Planning and Online Team to source and ship samples adhering to Retailer specifications

  • Manage Sampling budget and anticipate quantity needs base upon analysis and projections

Reporting/Analysis/QA

  • Prepare and route weekly/monthly reporting retail sales/program successes based on metrics set at the onset of campaigns with internal NA team

  • Provide weekly overview of online results at key retailers

  • Manage implementation and QA of promotion plans for retail partners and measurement of online marketing/promotion success

  • Conduct final user testing and quality assurance processes on all new retailer pages, applications, e-mails, offers and new products to ensure accuracy, browser compatibility and high quality user experience.

  • Routinely lead QA for branded features on retailer sites for accuracy in all product data/images, product launches, marketing, and special merchandising pages.

  • Escalate issues or enhancements and suggest partner site improvements to retailer.com team and brand partners

  • Partner with retail partners to obtain analytics on retailer programs as well as overall sales goals/strategies vs expectations

  • Develop a retailer ‘at-a-glance’ calendar to monitor programming, conflicts and upcoming promotions

Qualifications

Qualifications

  • Position requires minimum of 5 years of retail experience (E-Commerce a plus)

  • College degree required

  • Ability to foster strong relationships

  • Strong influence, presentation, persuasion, and negotiation skills with proactive collaboration and problem solving skills

  • Detail-oriented, ability to multi-task

  • Ability to prioritize and manage multiple projects simultaneously in a fast-paced, deadline-driven environment

  • Highly proficient in MS Office (Outlook, Excel, PowerPoint).

  • Comfortable w/ new or proprietary reporting tools

  • Strong business writing skills

  • Understanding of website metrics, data analysis, reporting tools and ecommerce best practices

Job: Online / E-Commerce

Primary Location: Americas-US-New York

Job Type: Standard

Schedule: Full-time

Shift: 1st (Day) Shift

Job Number: 2110205

We are an equal opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. It is Company's policy not to discriminate against any employee or applicant for employment on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. The Company will endeavor to provide a reasonable accommodation consistent with the law to otherwise qualified employees and prospective employees with a disability and to employees and prospective employees with needs related to their religious observance or practices. Should you wish to apply for this position or any other position with the Company and you believe you require assistance to complete an application or participate in an interview, please contact USApplicantAccommodations@Estee.com

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