Horizon Health Services Administrative Assistant in Niagara Falls, New York
Are you looking for a career at an organization where you are able to make a difference? Do you have customer service skills you are ready to put into action? Then you’ve come to the right place! Apply to be an Administrative Assistant today!
“The thing I love the most about my job as an administrative assistant is creating meaningful connections with our patients, supporting them through their recovery, and then celebrating alongside them as they complete their treatment with us. I can feel the pride that they feel as they complete our program, and that makes this job extremely rewarding!”
–Sarah Kaiser, Administrative Assistant
What will my day look like?
We know you have the people skills for this role, but we also know that there is much more to learn. Don’t worry - we will be coaching you every step of the way! There will be plenty of hands-on learning where you will have the opportunity to work and collaborate with your team along with being able to attend trainings through Horizon University. We can tell you one thing - you most certainly will not be bored! Here’s more info you should probably know about this role…
Welcome all patients with exemplary customer service
Manage, triage, and support administrative responsibilities, via phone and email
Oversee all scheduled appointments and prepare the charts and record requests for clinicians and providers
Creatively problem solve and improve administrative operations to support the overall functioning of the clinic
Why do I want to work for Horizon?
At Horizon we want you to know how much we value you as a team member. This means we pack on the perks! These include…
Your ability to grow. We know you want to have a meaningful career at Horizon! There are many opportunities to grow within your role and advance within the organization.
Team building activities: Sometimes water cooler chats aren’t long enough! Horizon offers time outside of work where you can hang out and enjoy everyone’s company.
Summer hours: Buffalo summers are too short! This way you get to enjoy the rest of half-day Fridays in the sunshine at Canalside or wherever you please!
Appreciation: We haven’t been named a Best Place to Work 13 years in a row for nothing! We treat all of our employees like they are family and we’re always here to support each other.
Student loan assistance: This program helps pay off our team members' student loans every month. One year after joining, you will have been able to pay off an extra $600!
What has prepared me for this opportunity?
Experience working in a fast-paced environment
Ability to take initiative and challenge the status quo
Flexibility to work in a dynamic environment that changes with community needs
High school diploma with 5 years of experience or an advanced degree
You’ll be working at one of our updated and inviting outpatient clinics in Erie, Niagara, or Genesee County. This position is specifically for our 2400 Pine Ave, Niagara Falls clinic!
Who doesn’t love a Monday through Friday schedule? You’ll coordinate a personalized schedule with your supervisor. Our outpatient clinics offer expanded hours Monday – Thursday so we’ll ask you to be available at least 2 evenings per week, but don’t worry about jeopardizing your weekend plans… all outpatient locations close earlier on Fridays and are closed on weekends!
Disclaimer: This information is intended to provide a general overview of the position; it is not a full job description.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)