New York Seasonal Jobs

Job Information

Delaware North Retail Supervisor, Niagara Falls State Park in Niagara Falls, New York

The Opportunity

Delaware North Parks and Resorts is hiring seasonal Retail Supervisors to join our team at Niagara Falls State Park in Niagara Falls, New York. Our ideal Retail Supervisor is experienced in retail operations, managing and leading a team, and delivering excellent guest service.

This position will not begin until April/May 2023

Minimum pay rate: $16.00 / hour

Information on our comprehensive benefits package can be found at .

Eligible team members can earn a $150 completion bonus!

We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

  • Weekly pay

  • Employee assistance program

  • Training and development opportunities

  • Employee discounts

  • Flexible work schedules

Some locations may implement a vaccination requirement in the future if required by federal, state, or local law.


  • Supervise and train retail associates and work to maintain retail standards, policies, and procedures.

  • Open and close retail locations as directed by management.

  • Assist retail management with the daily cash procedures and operations.

  • Monitor store floor, assist with guests' needs and requests.

  • Regularly evaluate, create, and maintain professional visual displays; provide direction to retail associates regarding store merchandising and displays.

  • Ensure integrity of physical inventory and par levels.

  • Maintain cleanliness and safety standards throughout the retail shops.

  • Performs duties as assigned.


  • Minimum 1 year supervisory experience in a customer service or retail environment preferred.

  • Previous cash handling experience required.

  • Previous experience working with point of sale (POS) system required.

  • High school diploma or GED required.

  • Strong verbal and written communication skills.

  • Strong time management and organizational skills; ability to direct the work activities of several associates simultaneously and plan ahead.

  • Ability to handle multiple tasks simultaneously in fast-paced environment.

Physical Requirements

  • Ability to lift and carry up to 50 lbs.

  • Constant standing, lifting, climbing stairs, and repetitive motions.

  • Bending, reaching, climbing on ladders.

Shift Details




Who We Are

Niagara Falls State Park is a pristine oasis of three massive waterfalls, attractions, and 400 acres of protected wildlife.

At Delaware North, you’ll love where you work, who you work with, and how your day unfolds. Whether it’s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there’s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.

Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.