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SUNY Oneonta Financial Aid Advisor in Oneonta, New York

The Office of Financial Aid and Scholarships at the State University of New York College at Oneonta invites applications for the position of Financial Aid Advisor. Reporting to the Associate Director of Financial Aid, the Advisor works closely with members of the Financial Aid leadership team as well as a variety of Enrollment Management and New Student Services staff to deliver a full range of financial aid services and counseling to SUNY Oneonta students and their families, with a focus on student access as the foundation for all engagement. The Financial Aid Advisor will be an experienced aid professional who participates in all aspects of financial aid administration, counseling, and support. The Advisor will support, promote, engage and actively contribute to the enrollment management team’s three primary areas of focus: student experience, compliance and operational effectiveness. The Advisor is responsible for the daily support services delivered through the Office of Financial Aid and Scholarships and provides expert guidance to SUNY Oneonta staff, students, and their families. The Advisor will provide excellent customer service to the SUNY Oneonta community and will have responsibilities including, but not limited to: need analysis, verification, packaging financial aid funds from federal, institutional, state, and other sources, counseling/advising students, running reports, applying rules/regulations, public speaking, and fostering a culture of quality and excellence. The Advisor will also manage at least one student aid program within the office, providing oversight and execution when necessary.

SUNY Oneonta is a public college in Central New York, enrolling about 6,500 students in bachelor’s, master’s and graduate certificate programs. Most of SUNY Oneonta’s main campus lies within the City of Oneonta, which is located in the northern foothills of the Catskill Mountains, about a four-hour drive from New York City, Boston and Philadelphia. With a population just shy of 14,000, the City of Oneonta is the largest municipality in a rural region dominated by agriculture and tourism.

Known as an exemplary residential campus that values inclusion, service and sustainability, SUNY Oneonta is a nurturing community where students grow intellectually, thrive socially and live purposefully. Employees give SUNY Oneonta high marks for work/life balance and culture. The college’s indeed.com and glassdoor.com ratings are 4.5 and 4.1, respectively.

Beyond campus, many residents enjoy the natural beauty of the Catskills. Outdoor activities such as hiking, biking and running are among the most popular. Several ski areas nearby typically operate for seasons lasting over 100 days beginning in late November or early December. During the summer, boating, swimming and other water sports are popular on lakes throughout the region.

The Office of Financial Aid and Scholarships is an integral component of the College’s enrollment management operations and administers a comprehensive set of federal, state, and institutional student aid programs. The 8-member financial aid team works collaboratively with the college community to coordinate disbursement of more than $65 million annually to approximately 5,000 students. To learn more about the College and the Office, please visit www.oneonta.edu#pageTop and www.oneonta.edu/development/finaid/#pageTop.

Duties include but not limited to: work closely with other student services and enrollment management staff to provide complete and accurate financial aid information and excellent service to students; provide support to students, parents, or college personnel regarding detailed financial aid issues above and beyond routine information and processes; keep up-to-date on federal and state regulations related to financial aid and monitor compliance with those requirements; review and authorize financial aid awards; maintain expert-level knowledge of applicable policies, procedures, regulations, rules, statutes and laws; assist the SUNY Oneonta community in ongoing compliance efforts; assist students, parents, and other interested parties regarding the types of financial aid programs available, program requirements and responsibilities, and application procedures; provide expert guidance to other SUNY Oneonta staff, students, and their families; partner with and provide excellent customer service to the SUNY Oneonta community including, but not limited to - need analysis, verification, packaging financial aid funds from federal, institutional, state, and other sources, counseling/advising students, running reports, applying rules/regulations, public speaking, and fostering a culture of quality and excellence; management of at least one student aid program or student population including - successful processing of student aid and deliverance of an excellent student experience as well as responsibility to continually assess operational effectiveness relative to said program or population and actively participate in financial literacy and understanding debt initiatives occurring across campus.

Required qualifications: bachelor's degree from an accredited college or university; a minimum of one year experience in a college/university financial aid office or similar setting; experience working collaboratively to develop strategic goals and operationally effective business processes.

Preferred: three or more years in a college/university financial aid office or similar setting; experience assessing performance, identifying key performance indicators; experience working with traditional and non-traditional student populations such as adult learners, online learners, or graduate students; knowledge of and experience administering New York State financial aid programs such as TAP and APTS; experience developing/implementing student aid policies and procedures aligned with the institution’s strategic enrollment and student success goals; experience with Ellucian Banner and/or other aid or scholarship management software solutions; bilingual (Spanish/English); experience working with and serving diverse populations.

To apply online go to: http://oneonta.interviewexchange.com/candapply.jsp?JOBID=113761#pageTop. Please upload a letter of interest and resume. Contact information for three professional references is required.

For other employment and regional opportunities, please visit our website at: www.oneonta.edu/employment#pageTop.

Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor’s Office of Employee Relations at (518) 474-6988 or via email at info@goer.ny.gov.
SUNY Oneonta values a diverse college community. Please visit our website on diversity at: https://suny.oneonta.edu/diversity#pageTop. Moreover, the College is an Equal Opportunity/Affirmative Action employer. Women, persons of color, persons with disabilities, and protected veterans are encouraged to apply.

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