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SUNY Oneonta Senior Systems Administrator in Oneonta, New York

Location: Oneonta, NY Category: Professional Posted On: Fri Nov 15 2024 Job Description:

SUNY Oneonta's IT Services unit inspires, encourages and supports all members of the SUNY Oneonta community to use technology in pursuit of excellence in teaching, scholarship, civic engagement, and stewardship. The Systems and Solutions Team supports and maintains the university's critical infrastructure and applications to provide a robust and flexible computing environment.

This team is seeking a detail-oriented senior technician to coordinate the activities to support university systems, including but not limited to card access control systems, as a Senior Systems Administrator.

To learn more about the University or the department please visit https://suny.oneonta.edu/ or https://suny.oneonta.edu/information-technology-services.

Duties include but are not limited to:

  • Securely configure, manage and support Microsoft Windows servers, SQL database services, and third-party integrations.

  • Collaborate and coordinate activities with university departments including but not limited to: Networking & Telecommunications, Facilities Management and Maintenance, the ID Card office, University Police, and Residence Life & Housing to support university services

  • Manage relationships and Service Level Agreements with third Party vendors

  • Provide tier 2 support to the IT Service Desk and other front-facing entities.

Salary: $65,000-$70,000 commensurate with experience. Information on SUNY's comprehensive benefits offerings can be found at https://www.suny.edu/benefits.

Job Requirements:

Minimum Qualifications:

  • Bachelor's degree

  • 3-5 years of experience maintaining Microsoft Windows servers and SQL Services.

  • Proven experience in integration and automation for user account provisioning, de-provisioning, and access assignment, including working with various departments and vendors

  • Experience configuring and supporting device configurations, accounts and other related tasks

  • Ability to maintain contracts, SLAs, and communication with third-party vendors, ensuring smooth operations and timely updates

  • Advanced troubleshooting skills to resolve complex issues, including hardware and software problems

  • Demonstrated exceptional written communication skills

  • Demonstrated ability to work within a diverse team to accomplish university goals

Preferred:

  • Bachelor's degree in computer science or equivalent

  • Experience in administering Card Access systems

  • Experience working in a busy IT organization in higher education

  • Experience leading projects comprised of diverse team members to accomplish university goals

  • Demonstrated ability to devise creative solutions to complex problems

    Additional Information:

SUNY Oneonta enrolls about 5,500 students who pursue bachelor's or master's degrees or certificates in one of 70-plus academic programs. Known as an exemplary residential campus that values inclusion, service and sustainability, SUNY Oneonta is a nurturing community where students grow intellectually, thrive socially, and live purposefully.

The university is located in the City of Oneonta, nestled in the northern foothills of the Catskill Mountains about a four-hour drive from New York City, Boston, and Philadelphia. With a population just shy of 14,000, Oneonta is one of the 20 Most Picturesque Small Towns in America, according to Microsoft News. The natural beauty of the region is breathtaking year-round. Each season offers outdoor activities such as hiking, biking, boating, swimming, and skiing. Employees give SUNY Oneonta high marks for work/life balance, management, and culture. The university's indeed.com rating is 4.4, with one recent review noting that the people are what make SUNY Oneonta so special.

Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the NYS Office of Employee Relations at (518) 474-6988 or via email at info@oer.ny.gov.

SUNY Oneonta values a diverse university community. Please visit our website on diversity at: https://suny.oneonta.edu/diversity. Moreover, the University is an Equal Opportunity/Affirmative Action employer. Women, persons of color, persons with disabilities, and protected veterans are encouraged to apply. "At SUNY Oneonta, we believe that diversity is an asset and a source of strength that energizes our collective growth and innovation." - President Alberto Cardelle.

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