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SUNY Oneonta Student Experience Coordinator in Oneonta, New York

Student Experience Coordinator



Department:Office of Student Experience

Locations:Oneonta, NY

Posted:May 2, 2024


Position ID:175322


Job Description:

The Office of Student Experience at the State University of New York at Oneonta invites applications for the position ofStudent Experience Coordinator. Expectations include, but are not limited to, serving as university point person for families of all students, offer support and networking opportunities for adult learners, and provide one-on-one support for at-promise students.

The Office of Student Experience is dedicated to nurturing a welcoming and supportive campus community that empowers both new and returning students, fostering their success and commitment to academic pursuits. The office offers a wide array of resources for students including one-on-one mentoring, programming, and individualized outreach. To learn more about the University and the Department, please visit

Duties include but are not limited to:

  • Plan and implement specific outreach programming for special populations including but not limited to veterans, adult learners, students at risk/at promise, and families of current SUNY Oneonta students.

  • Create and maintain veteran focused support services including a belonging campaign, success coaching, and identifying campus partners necessary to assist in the transition to college.

  • Determine the needs of adult learners and plan support accordingly.

  • Collaborate with campus partners to facilitate a 'nudge' campaign for students identified as at risk for attrition.

  • Serve as a member of the Families@Oneonta connection team to enhance the family portal.

  • Coordinate engagement and networking opportunities for families during the academic year

  • Collaborate with the Office of Student Experience team on programs and initiatives.

  • Represent the office at various evening/weekend events.

  • Serve on university committees as appropriate.

Salary:$47,261 commensurate with experience. Information on SUNY's comprehensive benefits offerings can be found at


Required Qualifications:

  • Bachelor's degree

  • One year of experience working in a college setting in a peer mentor type or professional mentor-type of role and/or training that includes one or more of these areas: peer mentoring, professional mentoring, campus activities, or family engagement in a higher education setting.

  • Demonstrated experience in program development, implementation and evaluation.

  • Experience with successfully working in a customer service setting.

  • Excellent written and oral communication skills.

  • Demonstrated use of technology


  • Master's Degree at the time of start (or within 6 credits from completion) in higher education, student affairs or related field.

  • Experience working directly with veteran, adult learners and/or at-risk students in a student-centered office in a higher education setting.

  • Demonstrated ability to adapt to a changing environment and ability to manage multiple priorities.

  • Experience working with and serving diverse populations.

Additional Information:

SUNY Oneonta enrolls about 5,500 students who pursue bachelor's or master's degrees or certificates in one of 70-plus academic programs. Known as an exemplary residential campus that values inclusion, service and sustainability, SUNY Oneonta is a nurturing community where students grow intellectually, thrive socially, and live purposefully.

The university is located in the City of Oneonta, nestled in the northern foothills of the Catskill Mountains about a four-hour drive from New York City, Boston, and Philadelphia. With a population just shy of 14,000, Oneonta is one of the 20 Most Picturesque Small Towns in America, according to Microsoft News. The natural beauty of the region is breathtaking year-round. Each season offers outdoor activities such as hiking, biking, boating, swimming, and skiing. Employees give SUNY Oneonta high marks for work/life balance, management, and culture. The university's rating is 4.4, with one recent review noting that the people are what make SUNY Oneonta so special.

Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the NYS Office of Employee Relations at (518) 474-6988 or via email

SUNY Oneonta values a diverse university community. Please visit our website on diversity at: Moreover, the University is an Equal Opportunity/Affirmative Action employer. Women, persons of color, persons with disabilities, and protected veterans are encouraged to apply."At SUNY Oneonta, we believe that diversity is an asset and a source of strength that energizes our collective growth and innovation." - President Alberto Cardelle.

Application Instructions:

To apply online go to: upload a cover letter and resume. Contact information for three professional references is required.

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