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Horizon Health Clinical Care Specialist in Orchard Park, New York


Are you looking to start or continue your career within the human services field?

Do you want to work in a role where you can make a difference in someone’s life on a daily basis?

Apply to be a Clinical Care Specialist today!

What will my day look like?

At Horizon, you will be provided a supportive work environment where your teammates feel like family. Have a question? There is always someone there to help! We offer a seamless onboarding experience that will ensure your success in your new role. Here is some more information about the job that you should probably know…

  • Provide various forms of care coordination by relaying medication statuses with patient/counselor and following up on completion of releases, paperwork, status update reports, and/or applications

  • Secure insurance authorizations as required for medications, alternate care levels, etc.

  • Conduct toxicology tests with patients

  • Ensure follow-up on receipt of physical examinations or any medically related information

  • Respond to walk-ins presenting at the clinic in crisis situations

  • Review and flag patient records to ensure required updates are prepped and/or made timely

  • Successfully complete internal training and credentialing process to perform approved clinical services such as educational and process group activities

  • Ability to relate to mentally ill or chemically dependent individuals and their families of diverse ethnic, cultural, and socioeconomic backgrounds, as well as have the ability to interact with them in a positive, supportive, and cooperative manner

  • Ability to prioritize work tasks, completing work accurately and on time despite frequent interruptions

  • Ability to work well as part of a team and independently

  • Ability to exercise flexibility, initiative, good judgment, and discretion

  • Ability to learn and apply Horizon Health Services Policy and Procedures and commit to adherence of privacy regulations

  • Strong customer service and interpersonal skills

  • Good written and verbal communication skills

  • Good organizational, time management, and problem-solving skills

  • Experience working in a computerized office environment with word processing, database and spreadsheet skills sufficient to prepare correspondence, reports, and forms, including the willingness to learn new software applications

Why do I want to work for Horizon?

There a lot of reasons why you should work for Horizon. Don’t worry, we won’t keep it a secret! Here’s a few!

  • 401k and profit sharing opportunities. Who doesn’t want to retire one day? You can begin putting your own money away from Day One, and could be eligible to receive retirement contributions from us by Year Two.

  • Trainings, trainings and more trainings! Horizon knows how important professional development is for everyone. Here at Horizon we offer both clinical and non-clinical trainings so there is something for everyone!

  • Referral bonuses. You work somewhere awesome so why shouldn’t your close family and friends? If you refer someone to work at Horizon and they get hired you will earn a referral bonus as a thank you.

  • Student loan assistance. This program helps pay off our team members' student loans every month. After one year of joining you will have been able to pay off an extra $600!

  • Summer hours. Since our summers are short in Buffalo we like to give our staff the ability to start the weekend a few hours early on Friday so they can enjoy the beautiful outdoors.

  • Team building activities. Horizon builds in time to your schedule so you can connect and spend time with your team.

  • And more!

What has prepared me for this opportunity?

(Besides all the hard work you have put in the field…)


  • Bachelor's degree preferred

  • Associate's degree with 3 years of experience in the behavioral health field

  • High school diploma with 6 years of experience in the behavioral health field


3345 Southwestern Blvd, Orchard Park NY 14127

Position Hours:

Monday - Friday day shifts with one evening shift required.

Disclaimer: This information is intended to provide a general overview of the position; it is not full job description.




  • Bachelors or better

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)