Job Information
State University of New York at Oswego Assistant Dean of Students, Basic Needs Case Manager in Oswego, New York
Location: Oswego, NY Category: Professional Posted On: Mon Dec 18 2023 Job Description:
Description of Department:
SUNY Oswego's Office of the Dean of Students (ODS) (https://ww1.oswego.edu/dean-students/) is a central resource that serves the needs of all students in collaboration with faculty and staff. We provide critical resources, programs and services designed to help students overcome challenges to individual well-being and achievement. Our work empowers students to advocate for themselves and access the supportive tools necessary to achieve success and personal growth.
The Assistant Dean of Students, Basic Needs Case Manager, serves as a resource, advocate, and liaison for students and works to ensure that all students' basic needs are met. This position provides case management for students experiencing housing and food insecurity and will oversee the University Food Pantry - SHOP (Students Helping Oz Peers). The Assistant Dean of Students, Basic Needs Case Manager as the Homeless Liaison, will serve as the point person for meeting the academic, financial, and wraparound support needs of students experiencing housing insecurity or homelessness. In addition, the case manager will serve as a liaison to SUNY, supporting the SUNY-wide commitment to providing a homeless liaison on all SUNY campuses.
Reporting to the Associate Dean of Students, this position will play an integral role in promoting an increase in learning, persistence, and graduation by ensuring students' basic needs are met. In collaboration with Student Affairs and other campus staff, this position provides a safe, welcoming, accessible, and affirming environment for all SUNY Oswego students.
The Office of the Dean of Students at the State University of New York at Oswego invites applications to fill a full time Assistant Dean of Students, Basic Needs Case Manager.
Posting Date: December 18, 2023
Review Date: Review of applications will begin immediately and will continue until the position is filled.
Compensation: Minimum salary $60,000 (SL-3 salary range (https://www.suny.edu/hr/compensation/salary/) ) commensurate with experience plus full New York State benefits package.
Benefit Information: The State University of New York provides an excellent benefit package. Click here (https://www.suny.edu/benefits/) for more information.
Date of Appointment: As soon as possible
Description of Responsibilities:
Oversee the development of resources, programs, events, and services to support students' basic needs including housing and food.
In role as the Homeless Liaison for the campus, serve as a touch point for students who are unhoused or experiencing housing insecurity, connect them with available resources, and follow them to ensure they are on track with their academics.
Ensure homeless students are aware of their rights and protections, including eligibility as independent students for financial aid.
Liaise with K-12 McKinney-Vento liaisons to identify incoming students who are experiencing or have experienced homelessness, and assist with a successful transition to higher education.
Oversee on-campus food insecurity programs and housing insecurity services.
Oversee the university food and clothing pantry, SHOP, including ordering, receiving and stocking of inventory and maintenance of food quality controls.
Provide direct supervision and leadership to SHOP student staff and volunteers and the SHOP Advisory Committee.
Partner with the Food Bank of CNY to provide students access to nutritious food and educational resources.
Support and educate students on how to secure benefits and resources including SNAP and housing assistance.
Assist in meeting with students and distributing emergency funds to students experiencing financial emergency.
Establish local and regional collaborative relationships and partnerships with business entities, community organizations, and local educational agencies pertaining to student basic needs.
Assess and identify issues and barriers individuals who are unhoused are encountering and advocate for resources, policies and procedures that support unhoused students.
Review existing policies and procedures related to basic needs and recommend changes as needed.
Determine and implement best strategies to support students who are housing and/or food-insecure, including partnering with local organizations, accessing on-campus services and finding external resources.
Institute best practices to identify students experiencing homelessness and food insecurity and ensure that they have information about financial aid, support services, and student success initiatives.
Provide students experiencing homelessness, housing insecurity and food insecurity with information regarding support services, health services, housing resources offered by the college and external housing, and other community-based resources, including public benefits.
Collaborate across campus to provide institutional resources and support students who are experiencing housing and food insecurity.
Develop a campus plan for winter/summer and holiday/other breaks to support students who are experiencing food and housing insecurity.
Outreach to campus through orientations, faculty meetings, student organizations, etc. in order to educate the campus community on services, homeless liaison role, interventions and referral processes.
Build and maintain positive collaborative relationships with University staff and outside agencies to provide care coordination and support through advocacy and referrals.
Provide technical assistance to faculty and staff working in the areas of financial aid, housing, student services, and teaching and academic support regarding the needs of students experiencing homelessness or housing insecurity - including gaps in services and supports.
Help educate and train staff and faculty members on campus on how to identify students who might be struggling with housing insecurity and connect them to the homeless liaison and serve as a resource and consultant.
Collect, compile, analyze and report on basic needs narrative, statistical, and financial data gathered.
Report requested data regarding de-identified information about homelessness, housing insecurity and food insecurity, and food pantry usage.
Identify and apply to grant proposals to support basic needs functions, activities, and services.
Participate in local and national conferences on best practices for supporting students' basic needs.
Other duties as assigned
SUNY Oswego works continuously to create an inclusive environment which respects, embraces, and promotes cultural safety, belonging, civil discourse, cultural humility, and other values and goals outlined in SUNY Oswego's Strategic Diversity and Inclusion Plan (https://ww1.oswego.edu/diversity/) . As such, the incumbent is expected to contribute to these efforts and possess communication and interpersonal skills necessary to engage effectively with an increasingly diverse community of students and colleagues.
Job Requirements:
Required Qualifications:
Master's Degree in education, counseling, social work, public health, or a related field.
3 years of experience in Higher Education or related field
Demonstrated commitment to serving students through care and compassion to support student success.
Demonstrated ability to work with persons of diverse social, cultural, economic, and international backgrounds in support of student services, wellbeing and learning.
Capacity to multitask and prioritize tasks to accommodate the immediate needs of the student.
Ability to effectively communicate with various stakeholders from students to campus leaders in the support, promotion, and advocacy of basic needs to benefit students.
Ability to establish, maintain, and steward cooperative relationships with a variety of individuals and organizations to benefit basic needs.
Must have the ability to troubleshoot and exercise sound judgment and confidentiality; interact professionally with others using tact and discretion.
Preferred Qualifications:
Two or more years of full-time basic needs-related case management experience in a higher education setting, including direct service to students.
Progressive leadership experience including supervision of graduate and undergraduate students.
Experience overseeing a university food and clothing pantry.
At SUNY Oswego we value the diversity found in each member of our campus community and strive to create a community where that diversity is embraced and enhanced. Recognizing the strength of diversity, our mission is to foster an environment which respects, embraces and promotes cultural competence, civil discourse and active engagement in developing an inclusive and vibrant community of scholars who act as transformational agents of change and responsible citizens of the world. For more information see SUNY Oswego's Strategic Diversity and Inclusion Plan (https://ww1.oswego.edu/diversity/) .
As a candidate seeking consideration you are asked to submit a separate statement specifically addressing how your commitment to diversity, equity and inclusion has been evidenced in your career experience and professional activity, and/or community service (volunteer work, etc.), and/or professional development. (Please see Application Instructions)
Additional Information:
Oswego is committed to enhancing its diversity. SUNY Oswego is an Affirmative Action/Equal Opportunity Employer and is actively engaged in recruiting, supporting, and fostering a diverse community of outstanding faculty, staff and students. We encourage applications from qualified applicants regardless of race, color, national origin, religion, creed, age, disability, sex, gender identity or expression, sexual orientation, familial status, pregnancy, predisposing genetic characteristics, military status, domestic violence victim SUNY status, or criminal conviction. Please click here (https://www.oswego.edu/human-resources/non-discrimination-policy) to see our full non-discrimination policy.
In accordance with USCIS regulations, successful applicants must be legally able to work in the United States per the Immigration Reform and Control Act of 1986.
Requests for reasonable accommodations of a disability during the application and/or interview process should be made to the Human Resources Office by calling 315-312-2230 or emailing hr@oswego.edu.
For Campus Safety information, please click here (https://www.oswego.edu/police/annual-report) to see the Annual Security and Fire Report (Clery).
SUNY Oswego is a smoke free/tobacco/e-cigarette free campus. Click here (https://www.oswego.edu/human-resources/sites/human-resources/files/tobacco_smoke_free_policy_final.pdf) for further policy details, including education and cessation resources.
Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Office of Employee Relations at (518) 474-6988 or via email at info@oer.ny.gov.
Search Chair:
Shelly Sloan at shelly.sloan@oswego.edu
Visa sponsorship not available for this position