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Bowery Residents Committee Community Liaison Supervisor - 13-12 Beach Channel Dr in Queens, New York



Community Liaison will be responsible to ensure that all clients are in compliance with the agency's' "Good Neighbor Policy". Responsible for providing direct outreach, escort, and referral services for all BRC clients and homeless individuals encountered in the field during their shift. Supervise Front Door Community Technicians in ensuring the safety and smooth 24 hour operation of the shelter. Also responsible for recording and maintaining accurate statistical data on all individuals approached and referred. Recognize the signs and symptoms of mental health and substance abuse and gain a working knowledge of all available services. Monitor client behavior in and outside the facility and council clients accordingly. Spearhead community relations by interacting with residents and businesses in the neighborhood on a daily basis to address their concerns.


Full-time; 37.5 hours per week

  • Mon-Tues 7am-3:30pm; Wed-Thurs 11am-7:30pm; Fri 9am-5:30pm


A baccalaureate (bachelor's) degree from an accredited college and two years of experience of working the mental health and substance abuse population and in community work or community centered activities in an area related to the duties described above;

or High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above. At least one year supervisory experience required.

*Vaccination preferred but not required.

MAKE AN IMPACTAre you looking to make a positive impact on the lives of those in your community? At BRC, our staff help New Yorkers experiencing homelessness reclaim their lives by providing a hand up, offering opportunities for health and self-sufficiency, and restoring hope and dignity.

Each and every BRC staff member makes heroic contributions to our city, providing vital services in times of crisis and need. Through our commitment to employee wellbeing and development, BRC provides a workplace where staff can achieve their goals, make a difference with our clients, and grow personally and professionally. BRC is committed to a safe and healthy workplace: we provide PPE to all employees and enforce temperature monitoring and physical distancing best practices across our programs.


BRC takes the health, safety, and wellbeing of our employees seriously. Employees are eligible for health insurance and paid sick time benefits immediately upon starting work. In addition, full time employees receive a generous benefits package, including:

  • Competitive health and dental plans, with coverage is available for your spouse, domestic partner, and dependents.

  • A minimum of 3 weeks paid vacation, 12 paid holidays, and additional paid sick and personal time. A 403(b) pension plan with a matching benefit paid by BRC.

  • Tuition assistance and many training opportunities for career development.

  • Flexible spending accounts (FSAs) are available so employees can set aside pre-tax dollars for healthcare, transit and childcare.