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Police Athletic League Front Desk Clerk - Evening/Weekend in Queens, New York

The Police Athletic League (PAL) is the largest independent youth organization in New York City that provides educational and recreational activities for children and young adults. PAL Inc. and The New York City Police Department work in partnership to provide communities with summer and after-school recreational and educational activities.

We are looking for a part-time Front Desk Clerk who will be responsible for assisting in overall administration of the center which includes but is not limited to the following: crowd control and management of lobby area, professional use of phones, membership registration, documentation of member and staff attendance, distribution of program information to youth, parents and visitors, and other administrative duties as assigned by the center director.

Location: Goldie Maple Academy Beacon (https://www.palnyc.org/queens/goldie-maple-academy)

Major Duties & Responsibilities

  • With guidelines established by the center director, and with the support of the assistant director and office manager, provide direction to all people entering and using the building with respect to appropriate use of the facility, especially the first floor area, copy/coat room, and administrative office.

  • From the clerk registrar’s station and lobby area, assist the center director and program coordinator in the distribution of information to staff, youth, visitors, and parents.

  • From the clerk registrar’s station and with the assistance of the office manager, ensure that all staff, youth employment workers, teen center and adult night members, and volunteers sign in appropriately. Also notify the center director, program coordinator or office manager of lateness and absenteeism.

  • Under the director of the office manager, follow systems to track member registration and attendance.

  • Monitor the professional use of phones and provide direction to staff and youth when necessary.

Education & Experience

  • A minimum of a high school diploma and demonstrated interest in the pursuit of further education in administration and/or human service. Associate’s degree preferred.

  • A minimum of two years professional paid work experience in a non-profit youth or social service agency in an administrative capacity.

Knowledge, Skills, and Qualifications

  • Demonstrated skills and competencies in managing multiple administrative tasks while meeting deadlines.

  • Ability to creatively problem-solve information challenges.

  • Professional communication skills, both oral and written. Ability to interact professionally and effectively with staff, volunteers, program members, parents, community residents, visitors, and vendors.

  • Computer proficiency in Microsoft Word and Excel preferred.

  • Familiarity and compliance with office protocols involving dress, demeanor, record keeping, confidentiality, staff meetings, visitors, and employee use of supplies and equipment.

The Police Athletic League seeks to hire staff who reflect the diversity of the communities we serve. All positions at PAL are filled without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, disability, HIV/AIDS status, veteran status, or any other characteristic protected by law. All are encouraged to apply.

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