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Planned Parenthood of Greater New York Health Center Director in Queens, New York

At Planned Parenthood of Greater New York (PPGNY), our greatest strengths are the employees who empower every individual with the information, resources, and care they need to live happy, healthy lives.

Picture yourself here: We are a team of trusted health care providers, educators, and fierce advocates committed to advancing equity and improving health outcomes in communities that face systemic barriers to quality, innovative sexual and reproductive health services -- including birth control, pregnancy testing, emergency contraception, cancer screenings, STI testing and treatment, HIV testing and prevention, transgender hormone therapy, wellness exams, crisis counseling, and financial counseling. PPGNY also proudly provides compassionate, nonjudgmental abortion services.

When you join PPGNY as the Medical Director, you will assume responsibility for managing all aspects of the financial and clinical operations of the Health Center with an accumulative patient volume of 10,000 visits per year.

Additional responsibilities include:

  • Maintaining efficient staffing levels and appropriate skills for optimum flow

  • Supervises center workflow to ensure timely completion of tasks

  • Undertakes an analysis of data to evaluate center achievement on customer service and financial goal

  • Manage daily clinic flow, including implementing improvements to maximize productivity and patient satisfaction

  • Addresses patient complaints per PPGNY Service Recipient Complaint Policy

  • Builds a successful health center team and communicates regularly and effectively, including making proactive suggestions to VP of Health Center Operations

  • Directly supervises (which includes hiring, orienting, training, reviewing, and terminating, if needed) all staff in the health center.

  • Routinely reviews and analyzes reports of service visits, budgets, billing, entitlement program enrollments, finances and other performance measurements as directed by to the VP of Health Center Operations

  • Supports, cooperates with, and implements specific procedures and programs for: confidentiality, quality assurance, compliance with current laws and regulations including HIPAA and mandated reporting, as well as compliance with NYSDOH Family Planning, PPFA accreditation and any other regulatory requirements

  • Ensures that the center has supplies and equipment necessary to carry on its services effectively

  • Oversees financial and risk management activities including depositing and reporting of receipts and maintenance of internal controls and appropriate safety measures

  • Ensures that the facility and equipment are maintained in clean and safe condition as required by the agency procedure and protocol

You have:

  • Bachelor’s Degree or higher, in related field

  • Previous experience managing a high-volume health care setting

  • 3-5 years of supervisory experience

What makes you stand out:

  • Previous experience working with electronic health record

  • Proficiency in other languages

  • Prior Planned Parenthood employment

PPGNY's benefits package includes:

Generous PTO and holiday schedule

Medical, dental and vision coverage options for you and eligible dependents

FSA, HSA, Commuter pre-tax reimbursement funds

Short and Long Term Disability, Free Basic Life and AD&D

401(k) Retirement Plan with Safe Harbor contributions after 1 year of employment

All positions at PPGNY require:

Proof of immunization or immunity to certain communicable diseases (including influenza during the flu season and Covid-19) and testing for tuberculosis. These certifications are required by the NYC DOHMH Health Code, NYSDOH and OSHA.

Planned Parenthood of Greater New York (PPGNY) is a leading provider, educator, and advocate of sexual and reproductive health care in New York State. PPGNY is proud to provide a wide-range of family planning services at our 28 health centers and mobile care units. We care for everyone regardless of their immigration status, zip code or ability to pay. PPGNY’s education and outreach programs are backed by medically-accurate, evidence-based information that allows people to make informed decisions about their health and future. As a voice for reproductive freedom, PPGNY supports legislation and policies that ensure all New Yorkers have access to the full range of reproductive health care and education.

At PPGNY, we provide the absolute best care to our patients and our communities through innovative health care delivery and education programming. We care for everyone who walks through our doors regardless of insurance, ability to pay or immigration status. As a leading voice for reproductive freedom, PPGNY fiercely advocates for policies to ensure that all New Yorkers will have access to the full range of reproductive health care services and information.

PPGNY is committed to diversity, equity, and inclusion. We believe we are most impactful when people with a wide range of backgrounds, experiences, and identities come together with common purpose. We encourage candidates from all backgrounds to apply.