CSC Optimum Holdings, LLC Manager Retail Sales Strategy in Queens, New York
Manager Retail Sales Strategy
Job ID: 2022-30871
1 Court Square,
Long Island City, NY
Altice USA is a cutting-edge communications, media, and tech company. We connect people to what matters most to them; texting with friends, advertising that resonates, or binge watching their favorite show. Our differentiated approach centers around technologies that push the envelope and deliver the ultimate customer experience. We're building a workforce that attracts and retains the best talent, not only to meet the needs of our customers, but that also reflects the diverse communities we serve. We're not the only ones who have seen it; we've recently been recognized by Forbes as one of America's Best Employers as well as by the Human Rights Campaign, Diversity Inc Magazine, and Cablefax for our diversity & inclusion program.Responsibilities
The Retail Sales Development Manager has a lead role in developing and executing a strategy that enables the Retail Channel to transform into a sales revenue generating engine. The Retail Sales Development Manager will have a strong background in sales and coaching and will lead initiatives that focus on increasing month-over-month and year-over-year sales performance for retail stores on a national scale. With a heavy emphasis on sales coaching, he/she will lead a team of sales coaches responsible for sales development content creation, training and coaching across all Suddenlink and Optimum retail stores.
Create and support a culture built on coaching and development
Develop sales content that drive sales growth
Work cross-functionally with the Retail Strategy Team to implement new in-store initiatives
Identify sales performance gaps (to include analyzing store and RSA performance) and create initiatives that lead to gap closure
Work closely with Strategy team to assist with the creation of communication plans that support marketing initiatives, product offers/promotions, new product launches, and seasonal sales incentives
Project manage a diverse set of large-scale projects that require collaboration with cross-functional teams throughout the organization (will be managing multiple projects).
Owning and fostering strong/healthy relationships with Retail Sales Directors and cross-functional teams throughout the organization. Will serve as Retail Sales & Development SME.
Have the overall responsibility for end-to-end sales development (from planning, concept, design/development, execution, and monitoring performance)
Define projects, build related comprehensive work plan, and manage to the timeline and budget
Lead project teams as well as plan, budget, oversee and document all aspects of the specific project
Use internal data analysis, competitive intelligence, and market trend data to formulate project strategy, delivery, and execution
Conduct research and analysis to make sound business decisions and formulate compelling recommendations
Perform needs assessment and data gathering to advance projects forward
Operationalize key initiatives across all retail stores
Support in the design, development, documentation and communication of new and existing policies, processes and procedures while also making sure the processes are standardized across all retail storesQualifications
Bachelor's Degree and 7+ years of sales, coaching and development, and business management experience
7+ years leadership experience
5+ years industry experience in Communications, Telecom, Mobile, OEM Product Manufactures (a plus)
5+ years Retail Store experience (a plus)
Demonstrated experience in change management, culture transformation,and leadership development
Exceptional time management, working with cross-functional teams, and excels in matrix management environments
Exceptional oral and written communication skills
Performance driven / results driven
Critical thinking / forward thinking
Project Planning and Management
Embraces change -in a dynamic ever-changing environment
Strong interpersonal, organizational, and presentation skills
Able to thrive in a fast-paced environment (multitasking and meeting deadlines)
Self-starter, can excel with little direction, highly motivated, enthusiastic, and remains positive and up-beat under pressure
Ability to travel
Loves to have fun
Altice USA is an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law.
Altice USA, Inc. collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law.
Requirements of this position include demonstration of either full vaccination status against COVID-19 or company-provided weekly COVID-19 testing.
We are an Equal Opportunity Employer M/F/Disability/Vet and maintain a drug-free and smoke-free workplace