Job Information
USTA (seasonal) US Open Custodian Supervisor in Queens, New York
Who We Are It takes the most talented people to put on the world’s greatest tennis event. The US Open Tennis Championships are one of the highest-attended annual sporting events in the world. Each year, for three weeks in the late summer, the US Open is the focus of the sports & entertainment universe. Passionate fans from around the world come to NYC to witness the toughest tennis on the game’s biggest stage. With more than 900,000 on-site visitors, over 224 million television viewers worldwide and over 45 million online visitors globally in 2023, why not come and enjoy the thrill and excitement of working with our team?
We are seekingCleaning Supervisors who play an essential role in the US Open guest experience.
The Role
Greet and assist all staff and guests in a welcoming and friendly manner
Report unattended bags and packages, medical situations, incidents, or emergencies immediately to the command center
Report all vendor issues such as low staffing levels, lack of supplies, and any other issues that may come up in real-time to the Facility Operations Department
Supervise and coordinate all cleaning staff and services performed
Dispatch staff to designated areas in a timely manner
Uphold and enforce the grooming and appearance standards policy
Maintain a daily log of all work performed by the cleaning staff, by location, throughout the assigned areas
Document all problems, incidents, and complaints each day
Maintain inventory of cleaning supplies and equipment
Provide assistance and perform various duties as assigned by the Facility Operations Department
Patrol assigned zone continuously
Supervise and coordinate all tasks of cleaning services staff in designated areas
Proactively troubleshoot cleaning problems as they occur
Facilitate sweep of facility after each session and ensure that the facility is cleaned to USTA standards
Provide assistance when dealing with inclement weather situations
Provide staff for court and seat drying
Ensure that staff performs various janitorial services in areas assigned
Be familiar with NTC procedures
Who You Are
Prior supervisory experience is required
Comfortable working in a stadium environment (large crowds, high heights)
Previous guest or customer service related experience
Punctual and presentable shift attendance, neatly groomed in a clean, well-maintained uniform
Available to work for the full duration of the US Open tournament
Must be able to work 8+ hour shifts and be available days, nights and weekends
Willing to work outdoors in various weather conditions and able to stand for extended periods
Personable and proactive team player with excellent communication skills
Remain calm and focused in a fast-paced environment as well as during stressful situations
Bilingual Spanish (required)
Salary: $19 per hour; overtime eligible
$35 daily meal allowance during tournament (via credential)
Apply Here (https://careers-usopen.icims.com/jobs/4300/%28seasonal%29-us-open-custodian-supervisor/job?mode=apply&apply=yes&in_iframe=1&hashed=-336207880)
Refer Here
Posted Date1 month ago(3/25/2024 5:01 PM)
ID2024-4300
CategoryGrounds & Facilities
LocationUS-NY-Queens