New York Seasonal Jobs

Job Information

Six Flags Guest Relations Representative in Queensbury, New York


What You Will Be Doing

  • Assist Guests with the purchase of in park Admission and Group Sales Tickets as well as On-line Ticket sales and issues.

  • Assist Guests with purchasing, processing and maintaining Season passes and Memberships both On-line and in park.

  • Utilize service recovery skills learned throughout department training to assist Guests with questions, comments, and concerns regarding their Season Passes, Membership accounts and overall visit.

  • Be able to use current Point of Sale (POS) system to process purchase transactions.

  • Maintain the Park’s Lost and Found items and database including logging, tracking and returning items lost within the park.

  • Assist the Security Department with lost children and parents, working to reunite them in a timely manner.

  • Display a calm and attentive approach in solving problems and handling difficult situations.

How You Will Do It

  • Maintain a clean and safe environment for Guests and Team Members. This includes but is not limited to; organizing Lost and Found, maintaining paperwork at locations, monitoring and responding to phone calls and other comments submitted by guests.

  • Follow all delegated tasks assigned by Admissions Supervisors and/or Operations Full Time Admissions Supervisor.

  • Perform and comply with functions learned in Discovery, Admissions Department and On the Job Training, and Guest Relations/Hospitality Training

  • Follow all aspects of the Six Flags Mantra: Friendly Clean Fast Safe Service

  • Comply with all Six Flags policies and procedures ensuring operation in a safe manner.

What You Will Need

  • Customer Service experience a plus, but not required

  • Strong communication skills, both oral and written, in addition to administrative, organizational, and public relations skills

  • Must be able to multitask and handle difficult situations in a demanding fast paced environment

  • Must be able to work in a team, alone or with little to no supervision depending on location

  • Must be able to type and quickly learn new computer programs, understanding that the programs learned will be used in almost every Guest interaction.

  • Must be able to sit, stand, or walk for long periods of time

  • For safety purposes, the individual must be able to communicate effectively in the English language, including the ability to read, speak, write, and understand the English language

  • Ability to actively communicate with large groups of Guests as well as handling individual conflicts

  • Be available to work flexible hours including nights, weekends and holidays within the limits of applicable Federal, State and facility labor laws and guidelines

  • Other duties as requested.

    Why work with us?

  • Flexible scheduling – work as little or as much as you want

  • Paid training

  • DailyPay – work today, get paid tomorrow

  • Advancement opportunities

  • Free admission to ALL Six Flags parks, including White Water Bay

  • Free tickets for friends and family

  • Discounts on passes, food, and merchandise

  • Exclusive employee events

  • Fun rewards, benefits, and more!