Job Information
Six Flags Housekeeping Manager in Queensbury, New York
Description
What's in it for you?
Free tickets for your family & friends
Retail & Food & Beverage discounts
Comprehensive benefits package including medical, dental, vision, 401k, Employee Stock Purchase Plan
Generous paid time off (Vacation, Sick time, Holidays, Bereavement and Jury Duty)
Bonus eligible
Exclusive employee parties and events for you and your family
Reciprocal admission ticket program with area attractions
KEY DUTIES AND RESPONSIBILITIES:
Establish standards for personnel performance and customer service
Establish practices that increase guest satisfaction to drive revenue while controlling labor and other costs
Make recommendations to improve service and ensure more efficient operation
Maintain Housekeeping standards through daily inspections
Hire, train, and schedule staff effectively taking into account business levels during peak and off - season periods
Coordinate work activities among departments
Conduct employee meetings to share information, and keep the lines of communication open with staff and peers in the hotel
Investigate complaints regarding housekeeping service and equipment, and take corrective action
Submit all period end reports including inventory in a timely manner
Inventory stock and submit requisitions to ensure adequate supplies
Develop and maintain “Deep Cleaning” schedule
Submit a weekly and monthly forecast to the accounting office
Evaluate records to forecast department personnel requirements
Responsible for processing of “Lost and Found” items
Fulfill the responsibility of the Manager on Duty “MOD” when scheduled
Other duties and responsibilities as assigned
ORGANIZATIONAL RELATIONSHIPS:
Reports to Lodge General Manager
SKILLS AND QUALIFICATIONS:
High school diploma or equivalent
Associates degree preferred; hospitality or related field
Two to five years of progressive experience in housekeeping management
Strong written and verbal communication skills
Knowledge of OPERA-PMS software desired
Must be able to speak, understand, read and write in English
Strong analytical skills, ability to effectively identify issues and propose solutions
Ability to communicate with team members and guests in a professional manner
Ability to effectively motivate, develop, train, and direct other staff
Must be able to work days, nights, weekends, holidays and other shifts as needed
Valid driver’s license and clear driving record
Salary range is $60,000 - $70,000 per year
Six Flags
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