Six Flags Loss Prevention Agent in Queensbury, New York
Essential Duties and Responsibilities:
Meet with the Loss Prevention Supervisor daily to receive assignments
Become familiar with park and department policies and procedures, cash systems, location layouts, and organizational structure of the park
Testify and present information in court, if needed, related to fraud and Loss Prevention issues.
Prepare reports as requested, enter information for fraud incidents into proprietary case management system, and prepare suspicious activity reports, all in a timely manner.
Maintain cover at all time
Report any behavior, which may be detrimental to Six Flags Inc., including theft, policy and procedural violations, safety violations, poor service and unfriendly behavior
Report in an objective and fair manner, which includes recognizing the difference between proper and improper behavior
Maintain a shopper till throughout the shift, which includes, balancing out the till with receipts and purchased items/tickets at the end of the shift
Apprehend individuals that have caused a loss to the company as well as recover the company’s assets.
Monitor the CCTV system
Requires a NYS Security Guard License
Monitor cash handling over/shorts and assist in variance interviews as needed.
Investigate cases of fraud involving transactions occurring at the parks, including the use of ATM cards, debit cards, electronic fund transfers, and checks.
Support Human Resources with employee background investigations that include record checks using the company's own proprietary background retrieval system, employment, educational, and reference checks.
Conduct sting operations with bait money and property.
Work with City, County, State, and Federal Law Enforcement to solve crimes.
Assist in the coordination and creation of training and policies for effective loss control at all Six Flags properties and preventing losses at the customer service level.
Skills and Qualifications:
Excellent organizational, communication, computer and problem solving skills.
Ability to prioritize, manage multiple projects and meet critical deadlines in a demanding, fast-paced environment.
Ability to work a flexible schedule that includes nights, holidays and weekends.
Available for limited hours during weekend operations in the Spring and Fall/Holiday Season.
Skills and Qualifications (Cont’d):
Ability to interact in a professional and positive manner with park management, loss prevention team members and guests
Must be detail oriented, highly motivated, a self-starter, and able to work under minimum supervision.
Must possess a valid Driver's License.
Must be at least 18 years of age.
High School diploma or GED; some college credit desired.
Able to pass a thorough background screen including criminal background and credit history checks.
Prior Loss Prevention experience is beneficial but not required.
Other Functions: All other duties assigned or necessary to support the resort as a whole.
While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties when circumstances (e.g., emergencies, changes in workload, rush jobs, or technological developments) dictate.