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Apple AI/ML - Account & Program Manager, Annotation Operations in Raleigh, North Carolina

AI/ML - Account & Program Manager, Annotation Operations

Raleigh,North Carolina,United States

Machine Learning and AI

  • 8+ years of experience managing projects in a highly cross-functional and technical domain

  • Experience leading customer facing projects in a fast-paced, results-driven environment

  • Excellent written and verbal communication skills

  • Self-motivated and proactive with demonstrated creative and critical thinking capabilities

  • Aptitude for understanding and consolidating multiple points of view into an influential recommendation to move projects forward

  • Self-directed and proactive. You thrive in an ambiguous and fast-paced environment and are comfortable managing multiple priorities simultaneously

  • Enthusiastic and professional approach towards teamwork and relationship building, with the goal of establishing collaborative working relationships

  • Strategic thinker, continually seeking ways to adopt efficiencies across projects and teams

  • Experience working with annotated data and ML researchers is a plus but not required


You are a seasoned and technical program manager who loves working with people across technical and non-technical domains to solve problems and deliver results. In this role, you’ll have a chance to lean on your soft skills and technical background while engaging with teams across Apple’s ecosystem who are working on cutting-edge machine learning technology. You will work with stakeholders across the operations, engineering, and business space to establish a program that will deliver annotated data to your customers, meeting their requirements. Your role will be to serve as the overall program manager ensuring follow-through on operational projects, from prototyping to scaling across our global team to QA and execution. You will also work with the data analytics and capacity planning team to inform future annotations capacity requirements. Ultimately, you will be responsible for ensuring the satisfaction of your customers by delivering annotated data within all specified dimensions, and by working collaboratively to solve problems as they arise, gaining your customer’s trust and confidence.

Education & Experience

Bachelor’s of Science degree, MBA preferred

Additional Requirements

  • This role can also be located in Austin, Raleigh or Seattle.

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