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Eileen Fisher ERP Technical Analyst (Remote in the US) in Remote, United States

This is a remote position in the US

EILEEN FISHER creates simple, sustainable, timeless clothes designed to work together as a system. We make our clothes with intention, supporting people to build their wardrobe meaningfully each season. And we make our clothes to last—and then take them back through our Renew team to be reworn and loved again, or through our Waste No More team, to be remade into entirely new felted designs. We believe in the fundamental potential of every person—our employees, our customers and those who make our clothes—and are committed to cultivating conditions that empower people. It’s all part of our commitment to doing business in a way that helps build a better industry. And a better future. EILEEN FISHER is one of the largest women’s fashion companies to be a certified B Corporation, which means we voluntarily meet high criteria for social and environmental performance, accountability, and transparency.

Values Statement:

As a founder led Company, our values are deeply embedded in and shape our culture. Our values are a shared responsibility embodied in every position, and are intended to be woven into all that we do; how we approach our work and how we interact with one another. Our values support our commitment to Diversity, Equity + Inclusion, and our commitment to Sustainability guides us to protect our limited natural resources, fight climate change, support human rights and social impact, and inspire the fashion industry to embrace circularity.

  • We are authentic

  • We thrive in connection

  • We trust each other

  • We innovate through creativity

  • We are committed to the health of the whole

  • We are united by purpose

Position Summary:

The Technical Analyst will be responsible for support and development of the Mi9 ERP and BI systems. This will include partnering with internal IT and business teams and external IT vendors to resolve issues and implement solutions.

This is an active role that involves responding to issues promptly and with exceptional communication; as well as driving the success of projects defined as being on time.

Primary Roles & Responsibilities:

  • Provide support for assigned systems.

  • Partner with various business teams to resolve issues.

  • Partner with internal IT teams and outside IT vendors to design, develop, test, and implement solutions.

  • Conduct business process analysis.

  • Create process documentation using JIRA and Confluence.

  • Communicate status of efforts (operational and project related) to IT and business partners on a regular and timely

  • Assist with project scoping, planning, and scheduling.

  • Perform daily and periodic system administration functions to support assigned systems.

  • Will occasionally be required to work on-call.

Required SkillsRequired Experience

  • Must have minimum 3 years of experience in the retail industry.

  • Must understand supply chains, inventory movements, and accounting functions.

  • Experience in the apparel industry is a plus.

  • Must have minimum 3 years of experience working with ERP systems.

  • Must have minimum 3 years of experience working with BI reporting tools.

  • Experience with MicroStrategy is a strong plus.

  • Must have extensive knowledge of SQL Server.

  • Must have the ability to create stored procedures, run queries, and setup automated jobs.

  • Must be skilled at spotting and resolving data anomalies.

  • Must have strong experience working with an object-oriented programming language.

  • Must have the ability to act in a self-directed manner.

  • Experience in any of these technologies is a plus: MuleSoft, NCR/POS, OMS, JIRA, Confluence.

  • Experience in any scripting technologies such as Python, Pearl, or bash.

    Education:

Bachelor’s degree in Computer Science or related technical discipline or equivalent experience.

EILEEN FISHER, Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status.

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