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Eileen Fisher Technical Analyst - Creative Systems (Remote in the US) in Remote, United States

EILEEN FISHER creates simple, sustainable, timeless clothes designed to work together as a system. We make our clothes with intention, supporting people to build their wardrobe meaningfully each season. And we make our clothes to last—and then take them back through our Renew team to be reworn and loved again, or through our Waste No More team, to be remade into entirely new felted designs. We believe in the fundamental potential of every person—our employees, our customers and those who make our clothes—and are committed to cultivating conditions that empower people. It’s all part of our commitment to doing business in a way that helps build a better industry. And a better future. EILEEN FISHER is a certified B Corporation, which means we voluntarily meet high criteria for social and environmental performance, accountability, and transparency.

Values Statement:

As a founder led Company, our values are deeply embedded in and shape our culture. Our values are a shared responsibility embodied in every position and are intended to be woven into all we do; how we approach our work and how we interact with one another. Our values support our commitment to Diversity, Equity + Inclusion. Our commitment to Sustainability guides us to protect our limited natural resources, fight climate change, support human rights and social impact, and inspire the fashion industry to embrace circularity.

  • We are authentic

  • We thrive in connection

  • We trust each other

  • We innovate through creativity

  • We are committed to the health of the whole

  • We are united by purpose

Position Summary:

The Technical Analyst – Design and Merchandising Systems is a key partner in maintaining and evolving corporate applications at EILEEN FISHER. This role will support design and merchandising applications for the best user experience and maximum productivity. This role will help align applications to the needs of the evolving business. This includes application updates, enhancements, QA, integrations, reporting and analytics.

The role will collaborate with Business Users, Business Analysts, Technical Analysts, and the Solutions Architect to design and implement solutions. The role will help design and build reporting and analytics to help drive business decisions.

Primary Responsibilities/Accountabilities:

  • In partnership with Business Analysts and IT partners, guide the effective management of PLM, DAM, Centric and other Design and Merchandising systems in a manner consistent with company’s policies and vision

  • Actively support teams to continuously evaluate and improve processes and systems across design and supply chain systems

  • On an on-going basis, help trouble shoot system issues and related correction efforts as needed

  • Partner with vendors to maintain and effectively implement on-going system updates and releases

  • Lead the development and maintenance of system documentation in coordination with the IT team, including the development of user guides, training materials.

  • Lead the training of end users, as needed.

  • Initiate and support the development of efficient operational policies and procedures

Required SkillsRequired Experience

Education:

Bachelor’s degree in Computer Science, Business Administration or relevant field of work or equivalent work experience.

Required Skills & Experience:

  • 3+ years experience managing a PLM/PDM system and related systems including Digital Asset Management, workflow systems, line planning systems, etc.

  • Knowledge/understanding of tech packs, and apparel product design processes.

  • Hands-on experience with data tools: SQL Server, XML, JSON, etc.

  • 3+ years experience with designing and supporting data integrations such as SSIS, Mulesoft, etc.

  • 3+ years experience with designing and supporting reporting tools such as MS SSAS and SSRS.

  • MS office tools, and analytics capabilities.

  • Strong interpersonal skills, particularity time management, teamwork, communication and listening skills.

  • Experience with windows server environment in a cloud services (AWS is a plus).

  • Experience working in a small-medium organization.

EILEEN FISHER, Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status.

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