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Rochester Institute of Technology Associate Director for MCAS: Student Success & Engagement in Rochester, New York


Position Title:

Associate Director for MCAS: Student Success & Engagement


Multicultural Center for Academic Success

Job Responsibilities:

The Associate Director for MCAS: Student Success and Engagement is directly responsible for:

  • MCAS student success road map (the Center’s success plan for closing achievement gaps)

  • Responsible for execution of the MCAS Advocates program

  • Responsible for the leadership, coordination and execution of the DDI Summer Experience.

  • Supervises the Assistant Director for MCAS: Student Development

  • Serves as the back-up for the MCAS Director

This position is supervised by the Director of the Center and is essential to the mission of the Multicultural Center and its goal of building community, trust, and academic success of RIT’s under-represented student populations.

Responsible for the development and management of the MCAS student success roadmap.

  • Research and develop new support mechanisms for traditionally underrepresented students.

  • Assist in the development of a structured academic and social support program during the academic year including the coordination of the mentoring services offered in the Center.

  • Assess the coaching program on an annual basis. Help to ensure accuracy and relevance of program. Ensure tracking mechanism for student persistence through coaching.

  • Ensure accurate training and onboarding of MCAS coaches and any potential external MCAS coaches.

  • Responsible for recruitment of MCAS student mentors and mentees--approximately 25 upper class mentors for 25 underclass students.

  • Responsible for leading casing meetings for the center and develop outcomes and active plans for student success.

  • Work with Assistant Director of Assessment on outcomes and measurables of the coaching and mentoring programs and how to properly administer annual assessments.

  • Plan and execute student developmental programming throughout the academic year.

  • Outreach and meet regularly with students to discuss needs, monitor academic progress, and assist with the resolution of academic and personal challenges.

  • Assist in the tracking of persistence rates of underrepresented students.

  • Work collaboratively with campus members and relevant offices to develop and implement programs and resources on retaining students while eliminating achievement gaps.

  • Honors liaison for MCAS and will actively refer qualified MCAS students into the Honors program.

  • Develop and oversee the process for welcoming any new students interested in MCAS.

  • Liaison to RESLife and manage relationship with Unity House and explore potential and various housing formats based on needs and deficiencies around AALANA students.

Responsible for the leadership, coordination and execution of the DDI Summer Experience.

  • Assist with planning and coordination of the DDI SE program and all related activities including:

  • Lead and coordinate DDI SE planning committee​

  • Coordinate program internal and external communications​

  • Oversee community outreach related to the DDI SE program

  • Coordinate interactions/relationships between staff, clients, administrators and all other program stakeholders

  • Monitor implementation of program policies and practices

  • Work to keep program on schedule, within stated budgets and functioning smoothly

  • Support program growth and development as necessary

  • Manage staff work assignments, workloads and work schedules

  • Oversee the program budget, including tracking billing, payments and other financial transactions

  • Schedule and organize program-related meetings and events

  • Oversee the use of technology for program operations, such as video conferencing technology, presentation software and other communications technologies (if program is virtual)

  • Create and maintain program records, reports, presentations and proposals

  • Facilitate positive relations between the program team, the public, the media, other departments, and all other involved parties.

  • Manage marketing and communications (media relations, social media)

Responsible for leading and continual development of the MCAS Advocates Program

  • Maintain and manage the recruitment, training, and retention of faculty/staff AND student advocates.

  • Provide support to the advocates, manage email distribution lists, programs, Campusgroups and communications.

  • Build a strong network among the advocates and MCAS.

  • Develop assessment tools to report on the advocates program concluding with an annual report.

  • Manage outreach to students that are brought in through the advocate program.

  • Develop engagement process and pipeline to manage relationship of students entering MCAS through the Advocates program.

  • Develop meaningful engagement opportunities for fac./staff advocates with students to build strong relationships and communities within their academic units.

  • Collaborate with other Division of Diversity and Inclusion professionals to ensure true collaboration across the division and the advocate program (ex. CSTEP, HEOP, LSAMP/McNair, MARCOM, Diversity Education, Diversity Theater, etc.)

  • Expand Advocate program to include non-academic departments (ex. Financial Aid, Career and Co-Op, Student Financial Services, Center for Physiological Services).

Provide professional-level assistance and back-up support for the Director of MCAS (as needed and determined by the Director)

  • Assist in managing the Center in the absence of the Director

Perform other related duties as assigned or requested by supervisor.

RIT reserves the right to add to or change duties at any time based on operational needs.

FLSA Category:


Requisition Number:



Diversity and Inclusion

Required Application Documents:

Cover Letter, Curriculum Vitae or Resume, Statement of Diversity Contribution

Employment Category:


Additional Details:

The hiring process for this position may require a criminal background check and/or motor vehicle records check. Any verbal or written offer made is contingent on satisfactory results, as determined by Human Resources. RIT does not discriminate. RIT promotes and values diversity, pluralism and inclusion in the work place. RIT provides equal opportunity to all qualified individuals and does not discriminate on the basis of race, color, creed, age, marital status, sex, gender, religion, sexual orientation, gender identity, gender expression, national origin, veteran status or disability in its hiring, admissions, educational programs and activities. RIT provides reasonable accommodations to applicants with disabilities under the Rehabilitation Act, the Americans with Disabilities Act, the New York Human Rights Law, or similar applicable law. If you need reasonable accommodation for any part of the application and hiring process, and you wish to discuss potential accommodations related to your application for employment at RIT, please contact the Human Resources office at 585-475-2424 or email your request to . COVID 19: Please familiarize yourself with the requirements of the RIT Safety Plan ( . Information on the responsibility for each employee can be found on the RIT Ready website ( . As per the RIT Employee COVID-19 Vaccination Policy ( , all university employees must be fully vaccinated for COVID-19 prior to their start date, or have an approved medical/disability or religious accommodation (see below). Individuals are considered fully vaccinated 1) two weeks after their second dose in a 2-dose vaccine series; or 2) two weeks after a single-dose vaccine. Proof of your COVID-19 vaccination including the type of vaccine and the date(s) received must be provided to me as soon as possible and in any case no later than 2 weeks prior to your start date. All university employees are required to obtain a COVID-19 booster vaccination dose by February 28, 2022 or within 14 days of becoming eligible for the booster, whichever is later. Eligibility based on your specific vaccination can be found in the RIT Employee COVID-19 Vaccination Policy. If you are eligible for the booster vaccination, proof of your COVID-19 booster vaccination dose must be provided to RIT no later than February 28, 2022, or your start date, or within 14 days of becoming eligible for the booster, whichever is later.

Required Minimum Education Level:


How To Apply:

In order to be considered for this position, you must apply for it at: . Click the link for search openings and in the keyword search field, enter the title of the position or the BR number.

Wage Band ( :


Required Qualifications:

Required Minimum Qualifications:

  • Master’s degree in multicultural education, higher education administration, intercultural communication, student affairs administration or related filed.

  • 3-5 years’ experience working in a diverse community and/or environment. Preferably in multicultural education.

  • Experienced communicator with proven ability to converse and interact with a wide variety of stakeholders effectively.

  • Experience in designing and developing curriculum through as student coaching model for academic success.

  • Prior work experience working with AALANA, first generation, low-income, and underrepresented students. Preferably in a higher education setting.

Specialized Skills:

  • Successful candidates must demonstrate leadership skills, high level of interpersonal skills, knowledge of student development theory, and an ability to maintain a culture of professional excellence and focus on student success. Organizational and leadership achievements will be considered strongly, in addition to the requisite qualifications.

  • Ability to consider alternative and diverse perspectives, to communicate effectively both orally and in writing, remain poised under all circumstances, and to interact effectively with people in a positive manner that engenders confidence and trust.

  • Demonstrated ability to work collegially and collaboratively with diverse internal and external constituencies.

  • Ability to assess student needs, value a high degree of student contact, and interact interpersonally and effectively with diverse individuals.

  • Demonstrated ability to effectively and efficiently perform duties and responsibilities with attention to detail and support for organizational policies, as well as the ability to anticipate demands/pressures of assignments and adjust accordingly

  • Professional maturity that will foster a professional mentoring and advising relationship with students

  • Ability to take initiative, work independently, and as part of a team.

  • Demonstrated knowledge and proficiency with computers and basic software applications including Microsoft Word, Excel, PowerPoint, and Access.

  • Demonstrate a sensitivity to and understanding of the diverse academic, socio-economic, cultural, disability, and ethnic backgrounds of college students

Department/College Description:

The Division of Diversity & Inclusion works collaboratively with academic and administrative units to provide a holistic range of services that enhance access and success for historically underrepresented students, faculty and staff, support education and scholarship, and ensure a welcoming, inclusive, vibrant and accessible environment for everyone.

Building a community centered on trust, the Multicultural Center for Academic Success (MCAS) will strengthen the academic success of RIT’s AALANA (African, Latin, and Native American) student population.



What do we believe at RIT?:

Rochester Institute of Technology is a diverse and collaborative community of engaged, socially conscious, and intellectually curious minds. Through creativity and innovation, and an intentional blending of technology, the arts and design, we provide exceptional individuals with a wide range of academic opportunities, including a leading research program and an internationally recognized education for deaf and hard-of-hearing students. We are dedicated to building a diverse community, one where employees feel a sense of belonging, and are valued for their contributions and the perspectives they bring.

As a member of the RIT community, you'll receive a comprehensive employee benefits package ( that offers multiple options and access to additional employment advantages. You can tailor your benefit elections to meet your needs (affordable medical/dental/vision benefits; paid vacation/sick time/retirement saving plan with exceptional employer match; and tuition assistance for you and your family, to name a few).

Work Location:

Hybrid — Remote/On-campus

Commitment To Safety:

COVID 19: Please familiarize yourself with the requirements of the RIT Safety Plan ( . Information on the responsibility for each employee can be found on the RIT Ready website ( . As per the RIT Employee COVID-19 Vaccination Policy ( , all university employees must be fully vaccinated for COVID-19 or have an approved medical/disability or religious accommodation