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Robert Half International Bilingual Medical Secretary in ROCHESTER, New York

Description A. Serve as the face of the office and greet all patients with a smile and friendly attitude

B. Use EMR to coordinate and schedule patients

C. Answer telephones, route incoming calls and initiate triage request if necessary in a phone call center setting

D. Check voicemail system regularly throughout the day

E. Check patients in/out; verify patient demographics, enter in health insurance information

F. Collect co-pays and other fees for services and process payments

G. Enter medical records into EMR system

H. Conduct reminder calls to patients to confirm upcoming appointments and reschedule missed appointments

I. Fax medical documentation as needed and requested by clinical staff and outside agencies

J. Sort, scan and route incoming mail to the appropriate provider into the EMR in a timely manner

K. Route inbound faxes within the EMR to the appropriate provider; attach results to orders

L. Assist in obtaining medical records from previous providers and ensures they are received

M. Manage release of medical records; track when sent and received Requirements

Spanish Language, EMR (Electronic Medical Records), MEDENT, Scheduling, Administrative Assistance

To express your interest for more information and immediate consideration, please contact OfficeTeam immediately at 585-232-6171.

OfficeTeam, a Robert Half Company, matches professionals in the administrative field with remote or on-site jobs on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you.

Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches your skills and experience with jobs.

When you work with us, you’re working with the best. has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.

Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit for more information.

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