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Kelly Services Call Center Representative - Remote - $15/hr in Rochester, New York

For 70 years, Kelly Services has provided outstanding employment opportunities to the most talented individuals in the marketplace. Today, we are proud to offer multiple Customer Service Representatives for REMOTE positions in New York , for a TOP Health Insurance Company. You will be responsible for handling inbound and outbound calls in a call center environment.

JOB TITLE: Call Center Representative

LOCATION: Remote - Must reside in the state of NY - Equipment will be shipped to your residence

PAY RATE: $15/hr

TRAINING START DATES: January 5th, 12th, and 19th

LENGTH OF ASSIGNMENT: Through April 2021 (seasonal work with a potential to be temp-to-perm)

REMOTE TRAINING: M-F 8:30am-5pm (2-3wks)

REMOTE SHIFT: M-F 1130am-8pm (after training)

Highly Preferred but not required: Bilingual -- Spanish/English ($0.50 increase to pay rate)

Job Duties: The Client Service Representative I-SWCC is responsible for answering all callers' general inquires related to Medicaid, Child Health Plus and the Marketplace. Answer incoming calls from consumers including the general public, prospective enrollees and people assisting enrollees or acting on their behalf in accordance with all performance standards, policy and procedures, and protocols.

  • Must be able to remain in a stationary position for an extended period of time

  • Occasionally lifts, carries, or otherwise moves items weighing up to 25 pounds

  • Work is constantly performed in an office environment

  • Performs other duties as assigned by management

Qualifications:

  • Completed High School diploma or GED required

  • Experience in an office setting or data entry experience preferred

  • Must be able to operate dual computer monitors and programs during the calls.

  • Excellent Multitasking skills

  • Proficient use of Microsoft Word and Excel

  • Excellent analytical skills

  • Strong attention to detail and respect for confidential information

  • Computer experience required

  • The ideal candidate(s) must be professional, friendly, outgoing and a team player

This position is NOT recruited by your local Kelly branch. To be considered for this position, submit your resume through the job board.

Why Kelly ® ?

As a worker today, it’s up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping you find what’s next is what we’re all about. We know what’s going on in the evolving world of work—just ask the nearly 500,000 people we employ each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.

About Kelly ®

At Kelly , we’re always thinking about what’s next and advising job seekers on new ways of working to reach their full potential. In fact, we’re a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce, including, but not limited to, minorities, females, individuals with disabilities, protected veterans, sexual orientation, gender identity. Equal Employment Opportunity is The Law.

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