Delaware North Concessions Lead, Blue Cross Arena in Rochester, New York
Delaware North Sportservice is hiring part-time Concessions Leads to join our team at Blue Cross Arena in Rochester, New York. As a Concessions Lead, you will be responsible for leading the team to provide prompt, professional service to guests.
Minimum pay rate: $15.00 / hour
Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer .
We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:
Employee assistance program
Training and development opportunities
Flexible work schedules
Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement.
Supervise and coordinate activities of concession associates on a per shift basis, including training, counseling and enforcing work procedures and service standards.
Inspect all stands and portables in the assigned area, ensuring all remain clean, sanitized, and safe.
Analyzes and resolves all problems with associates, guests, and the operation with the assistance of management as needed.
Verifies stand inventories before and after each event, and as assigned.
Verifies food preparation for timeliness, and proper quantities.
Evaluates and documents performance of stand attendants.
Performs opening and closing procedures for assigned area.
Assists concession associates in serving guests as business levels demand.
Performs other duties as assigned.
Minimum of 1 year experience in foodservice position required; previous experience as a stand attendant or stand manager preferred.
Previous cash handling/cashier experience required.
Previous supervisory experience preferred.
Constant standing, walking, bending, reaching, and repetitive motions.
Ability to perform normal lifting of stock up to 50 pounds.
Frequently immerses hands in water, soaps and sanitizer.
May be exposed to variable temperatures, including extreme hot and cold, depending on the season.
May be required to work in confined and/or narrow spaces.
Hazards include but are not limited to cuts from broken glass, slips, trips, falls, cuts, burns, and strains.
Noise level may be moderate-to-high during busy times.
Who We Are
Delaware North is the hospitality partner at Blue Cross Arena. We operate concession stands, suites, and clubs in this 13,000-seat venue, home of the AHL Rochester Americans, and National Lacrosse League’s Rochester Nighthawks. With classic arena food options and new fan favorites, there’s something for everyone.
At Delaware North, you’ll love where you work, who you work with, and how your day unfolds. Whether it’s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there’s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.
Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.
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