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Rochester Institute of Technology Dining Services Supervisor-Multiple Openings in Rochester, New York


Position Title:

Dining Services Supervisor-Multiple Openings



Job Responsibilities:

Responsible to all customers and co-workers to provide excellent service in a friendly, sincere and courteous manner.

Workday: expectation to be on the floor of the operation for 90% of the time supervising, training, helping both employees and customers.

Major Responsibilities


• Staff and student supervision; adhering to Monroe County and RIT's Policies

• Hire, supervise, schedule, train student staff on a specific shift to ensure meal periods run smoothly and efficiently. Follow Student Employment Office’s policies and procedures

• Order products from vendors as assigned

• Inventory oversight

• Cleanliness of the facility as well as proper sanitation and safety procedures.

• Opening and closing of the unit and securing the building depending on schedule.

• Thorough knowledge of proper food handling, including storage and serving techniques.

• Some understanding of equipment on serving lines

• Possess a good understanding of POS systems, InfoGenesis, Agilisys

• Oversight of cash handling procedures for the unit

• Knowledge and understanding of department and Institute personnel policies and objectives to deal with staff and customers

• Adhere to and follow precautionary measures as they relate to safety in the workplace


• Intermediate knowledge of Microsoft Office Suite and demonstrate computer literacy

• Knowledge of invoice processing

• Carry out special assignments as requested by managers to provide coverage to the Front of the House and Back of the House

• Attend meetings and serve on committees as requested or required by manager

FLSA Category:


Requisition Number:



Finance & Administration

Required Application Documents:

Curriculum Vitae or Resume

Employment Category:


Additional Details:

The hiring process for this position may require a criminal background check and/or motor vehicle records check. Any verbal or written offer made is contingent on satisfactory results, as determined by Human Resources. RIT does not discriminate. RIT promotes and values diversity, pluralism and inclusion in the work place. RIT provides equal opportunity to all qualified individuals and does not discriminate on the basis of race, color, creed, age, marital status, sex, gender, religion, sexual orientation, gender identity, gender expression, national origin, veteran status or disability in its hiring, admissions, educational programs and activities. RIT provides reasonable accommodations to applicants with disabilities under the Rehabilitation Act, the Americans with Disabilities Act, the New York Human Rights Law, or similar applicable law. If you need reasonable accommodation for any part of the application and hiring process, please contact the Human Resources office at 585-475-2424 or email your request to . Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

How To Apply:

In order to be considered for this position, you must apply for it at: . Click the link for search openings and in the keyword search field, enter the title of the position or the BR number.

Wage Band ( :


Required Qualifications:

  • High School Diploma or GED

  • 3 years’ experience in a high volume restaurant, country club, retail, catering, or institutional setting. Experience with a variety of food service applications and computerized systems.

  • Experience coordinating front and/or back of house activities.

  • Servsafe certified or ability to obtain within six months of hire.

  • Allertain certified or ability to obtain within six months of hire.

Department/College Description:

About RIT Dining

RIT Dining supports all meal plans both on campus and at select off campus locations. We are looking for a high energy team member that enjoys working in a busy environment serving customers. The successful candidate will need to be able to work with a diverse student work force which may include of deaf / hard of hearing, and internationals students. Hours would change for breaks, intersession and summer semester. This position may support serving from 1500 to over 3000 customers (faculty, staff and students) in any one location on a daily basis.

For all dining positions: Additionally, flexible scheduling/work hours may be required during break week, summer and intercession. In addition, large institute events may require additional hours (such as commencement (graduation) and Imagine RIT Festival). Ability to work nights, weekends and holidays and be on-call as needed.

What do we believe at RIT?:

Rochester Institute of Technology is a diverse and collaborative community of engaged, socially conscious, and intellectually curious minds. Through creativity and innovation, and an intentional blending of technology, the arts and design, we provide exceptional individuals with a wide range of academic opportunities, including a leading research program and an internationally recognized education for deaf and hard-of-hearing students. We are dedicated to building a diverse community, one where employees feel a sense of belonging, and are valued for their contributions and the perspectives they bring.

As a member of the RIT community, you'll receive a comprehensive employee benefits package ( that offers multiple options and access to additional employment advantages. You can tailor your benefit elections to meet your needs (affordable medical/dental/vision benefits; paid vacation/sick time/retirement saving plan with exceptional employer match; and tuition assistance for you and your family, to name a few).

Work Location:

Henrietta Campus — 100%

Job Summary:

RIT Dining has multiple openings across campus. Current anticipated hours for each position are:

Artesano Bakery & Cafe ( Monday-Friday 8AM-4:30PM

Beanz ( Tuesday-Friday 6:30AM-3PM/Saturday 8AM-4:30PM

Gracie's ( Sunday-Thursday 3pm-11:30pm

Gracie's ( Sunday-Thursday 8AM-4:30PM

Gracie's ( Tuesday-Saturday 3PM-11:30PM

The Market at Global Village ( Sunday 12PM – 8:30PM

Monday-Thursday 2PM – 10:30PM

The RITZ ( / Brick City Cafe ( Monday-Friday 1:30PM-10PM

Sol's Underground ( Tuesday-Saturday 1PM-9:30PM

Sol's Underground ( Tuesday – Saturday 3:15PM to 11:45PM

Additionally, flexible scheduling/work hours may be required during break week, summer and intercession. In addition, large institute events may require additional hours (such as commencement (graduation) and Imagine RIT Festival).

Hourly/Salary Minimum:


Hourly/Salary Maximum: