Rochester Institute of Technology Dining Services Supervisor-Sol's Underground in Rochester, New York
Dining Services Supervisor-Sol's Underground
Detailed Job Description:
Anticipated work hours:
Tuesday thru Saturday 3:30pm to 12:00am
Sunday and Monday off
Hours may adjust due to school breaks or business needs
Responsible to all customers and co-workers to provide excellent service in a friendly, sincere and courteous manner
Workday: expectation to be on the floor of restaurant and store for 90% of the time
Staff and student supervision
Cleanliness of the facility as well as proper sanitation and safety procedures.
Stocking the store, proper rotation of products, and ensuring all out of date products are removed and accounted for
Opening and closing the unit and securing the building depending on schedule.
Thorough knowledge of proper food handling, including storage and serving techniques.
Some understanding of equipment on serving lines
Possess a good understanding of EMC/Micros register systems or similar register systems
Oversight of cash handling procedures for the unit
Intermediate knowledge of Microsoft Office Suite and demonstrate computer literacy
Social media proficiency
Knowledge of invoice processing
Carry out special assignments as requested by managers to provide coverage to the Front of the House and Back of the House
Attend meetings and serve on committees as requested or required by manager
Report to work on time, adhere to break policies and wear proper uniform
Finance & Administration
Required Application Documents:
Curriculum Vitae or Resume
The hiring process for this position may require a criminal background check and/or motor vehicle records check. Any verbal or written offer made is contingent on satisfactory results, as determined by Human Resources. RIT does not discriminate. RIT promotes and values diversity, pluralism and inclusion in the work place. RIT provides equal opportunity to all qualified individuals and does not discriminate on the basis of race, color, creed, age, marital status, sex, gender, religion, sexual orientation, gender identity, gender expression, national origin, veteran status or disability in its hiring, admissions, educational programs and activities. RIT provides reasonable accommodations to applicants with disabilities under the Rehabilitation Act, the Americans with Disabilities Act, the New York Human Rights Law, or similar applicable law. If you need reasonable accommodation for any part of the application and hiring process, and you wish to discuss potential accommodations related to your application for employment at RIT, please contact the Human Resources office at 585-475-2424 or email your request to Careers@rit.edu.
Required Minimum Education Level:
How To Apply:
In order to be considered for this position, you must apply for it at: http://careers.rit.edu/staff . Click the link for search openings and in the keyword search field, enter the title of the position or the BR number.
Wage Band (https://www.rit.edu/fa/humanresources/content/staff-wage-grade-bands) :
Required Minimum Qualifications:
Serve Safe certification or ability to obtain within 6 months of hire date
3-5 years high volume restaurant experience
Excellent customer service skills in a fast paced environment
Strong computer skills
About RIT Dining
RIT Dining supports all meal plans both on campus and at select off campus locations. We are looking for a high energy team member that enjoys working in a busy environment serving customers. The successful candidate will need to be able to work with a diverse student work force which may include of deaf / hard of hearing, and internationals students. Hours would change for breaks, intersession and summer semester. This position may support serving from 1500 to over 3000 customers (faculty, staff and students) in any one location on a daily basis.
Located on the residential side of campus, Sol's Underground is multi platform retail dining unit providing quick service and late night options to students living in the RIT dorms. This unit typically serves 400-500 customers a day over the afternoon, evening and late night hours. Sols provides both On Demand and in person order service.
Rochester Institute of Technology is a diverse and collaborative community of engaged, socially conscious, and intellectually curious minds. Through creativity and innovation, and an intentional blending of technology, the arts and design, we provide exceptional individuals with a wide range of academic opportunities, including a leading research program and an internationally recognized education for deaf and hard-of-hearing students. We are dedicated to building a diverse community, one where employees feel a sense of belonging, and are valued for their contributions and the perspectives they bring.
As a member of the RIT community, you'll receive a comprehensive employee benefits package (https://www.rit.edu/fa/humanresources/sites/rit.edu.fa.humanresources/files/docs/Benefits_at_a_Glance.pdf) that offers multiple options and access to additional employment advantages. You can tailor your benefit elections to meet your needs (affordable medical/dental/vision benefits; paid vacation/sick time/retirement saving plan with exceptional employer match; and tuition assistance for you and your family, to name a few).