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Rochester Institute of Technology Dining Services Supervisor in Rochester, New York


Position Title:

Dining Services Supervisor



Detailed Job Description:

Anticipated work hours: Tuesday- Saturday 11:30am-8pm Break and summer hours may vary


  • Responsible to all customers and co-workers to provide excellent service in a friendly, sincere and courteous manner

  • Workday: expectation to be on the floor of restaurant and store for 90% of the time

  • Responsible for:

  • Staff and student supervision

  • Inventory oversight

  • Cleanliness of the facility as well as proper sanitation and safety procedures.

  • Stocking the store, proper rotation of products, and ensuring all out of date products are removed and accounted for

  • Opening and closing the unit and securing the building depending on schedule.

  • Oversee the bar, adhering to NY State Law and RIT policies governing the serving of alcoholic beverages.

  • Thorough knowledge of proper food handling, including storage and serving techniques.

  • Some understanding of equipment on serving lines

  • Possess a good understanding of EMC and Micros register systems

  • Oversight of cash handling procedures for the unit


  • Intermediate knowledge of Microsoft Office Suite and demonstrate computer literacy

  • Social media proficiency

  • Knowledge of invoice processing

  • Carry out special assignments as requested by managers to provide coverage to the Front of the House and Back of the House

  • Attend meetings and serve on committees as requested or required by manager

  • Report to work on time, adhere to break policies and wear proper uniform

Requisition Number:



Finance & Administration

Required Application Documents:

Curriculum Vitae or Resume

Employment Category:


Additional Details:

The hiring process for this position may require a criminal background check and/or motor vehicle records check. Any verbal or written offer made is contingent on satisfactory results, as determined by Human Resources.RIT does not discriminate. RIT promotes and values diversity, pluralism and inclusion in the work place. RIT provides equal opportunity to all qualified individuals and does not discriminate on the basis of race, color, creed, age, marital status, sex, gender, religion, sexual orientation, gender identity, gender expression, national origin, veteran status or disability in its hiring, admissions, educational programs and activities.RIT provides reasonable accommodations to applicants with disabilities under the Rehabilitation Act, the Americans with Disabilities Act, the New York Human Rights Law, or similar applicable law. If you need reasonable accommodation for any part of the application and hiring process, and you wish to discuss potential accommodations related to your application for employment at RIT, please contact the Human Resources office at 585-475-2424 or email your request to

Required Minimum Education Level:


How To Apply:

In order to be considered for this position, you must apply for it at: . Click the link for search openings and in the keyword search field, enter the title of the position or the BR number.

Wage Band ( :


Required Minimum Qualifications:

  • Serve Safe certification or ability to obtain within 6 months of hire date

  • 3-5 years high volume restaurant experience

  • Mature customer service skills in a fast paced environment

  • Strong computer skills

Department/College Description:

The successful candidate will be joining the Global Cantina & Grille and Global Village Market team. These operations are located in the Global Village Plaza on RIT's campus. The Cantina serves approximately 1500 - 2000 customers and the Global Market serve about 350 -400 customers per day, making them very busy locations. Therefore we are in need of a reliable, energetic and engaging person to help us serve our customers in a legendary way. We are looking for someone who thrives in a busy environment and enjoys being a part of a hard working team.

As a member of the RIT community you'll receive a well-balanced benefits package that offers a variety of choices and access to additional employment advantages. These benefits, combined with your pay, provide a total compensation package that can be tailored to meet your needs.

About RIT Dining Services Dining Services supports all meal plans both on campus and at select off campus locations. We are looking for a high energy team member that enjoys working in a busy environment serving customers. The successful candidate will need to be able to work with a diverse student work force which may include of deaf / hard of hearing, and internationals students. Hours would change for breaks, intersession and summer semester. This position may support serving from 1500 to over 3000 customers (faculty, staff and students) in any one location on a daily basis.