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Veterans Affairs, Veterans Health Administration Lead Medical Supply Technician (Sterile Processing) in Rochester, New York

Lead Medical Supply Technician (Sterile Processing)

Department of Veterans Affairs

Veterans Affairs, Veterans Health Administration

VA Finger Lakes Healthcare System - Rochester Outpatient Clinic (ROPC)
  • ##### Open & closing dates

08/27/2019 to 09/17/2019

  • ##### Service


  • ##### Pay scale & grade

GS 7

  • ##### Salary

$42,053 to $54,670 per year

  • ##### Appointment type


  • ##### Work schedule



1 vacancy in the following location:


Rochester, NY

Relocation expenses reimbursed


Telework eligible


- Duties

The Lead Medical Supply Technician in the Sterile Processing Service (SPS) is considered to be above full performance level in sterile processing. The Lead position works in support of the SPS management team, distributing and prioritizing workload among employees in accordance with established workflow and/or job specializations. They is responsible for all activities that occur in the department during their tour of duty, oversee quality of work, and serve as a subject matter expert to staff.

Learn more about this agency


The Lead Medical Supply Technician (MST) SPS must be familiar with all duties performed in SPS, as well as Standard Operating Procedures (SOPs) and manufacturer's guidelines. The Lead MST SPS must be knowledgeable in all aspects of sterilization, processing through decontamination, assembly, and building case carts. They must have experience in highly complex processes to determine effectiveness of the staff. Duties include, but are not limited to:

  • Direct the work activities of all employees assigned to SPS areas during their tour.
  • Prioritize and organize workload based on demands and emergent needs.
  • Responsible for ensuring compliance with established standard operating procedures, and manufacturer's guidelines relating to the continuous through SPS from decontamination through sterilization area to include proper preparation of instruments and equipment prior to distribution.
  • Instruct employees on specific tasks and techniques and make available instructions, reference materials, and supplies.
  • Provide on-the-job training to new employees in accordance with established procedures and practices.
  • Distribute work assignments among employees in SPS and assure timely accomplishment of the assigned tasks. Check on work in progress and review completed work to see that instructions on work sequences, procedures, methods, and deadlines have been met.
  • Initiate appropriate actions concerning employee injury, working conditions, safety, and replace of equipment.
  • Provide updates to management on staff performance, progress, training needs, and disciplinary problems. Make suggestions to management regarding additional training, assignments, and recognition.
  • Review work performed and has the authority to reject any products not meeting established quality standards or cannot be verified as being processed appropriately. Resolve processing concerns and questions and oversees the accomplishment of all rework.
  • Establish timelines during their tour to ensure work is completed prior to deadlines to ensure no delay to patient care.
  • Assist management in the development of orientation and training programs.
  • Perform competency assessments on staff on a recurring basis.
  • Demonstrate a clear understanding of performing quality testing of equipment and processes, review documentation, and responds to any issues that occur.
  • Responsible for assembling highly complex instrument sets including, but not limited to: complex endoscopic and dental instrumentation.
  • Process all complex endoscopic instrumentation to include those medical devices used in the gastroenterology, dental, and procedural rooms.
  • Review manufacturer guidelines to ensure the correct methods and parameters are followed when cleaning, decontaminating and sterilizing RME.
  • Troubleshoot and analyze mechanical failures and makes necessary adjustments to complex decontamination and sterilization equipment, as well as interpret alarm conditions which may occur while operating the equipment.
  • Inform management and healthcare staff when cleaning and processing standard operating procedures (SOPs) or instruction for use have been changed or updated to assure the changes have been validated to meet all guidelines.
  • Receive contaminated critical and semi-critical RME in decontamination area and may receive non-critical equipment in the decontamination area as well. Disassemble the RME and determine the correct cleaning method, such as but not limited to ultrasonic cleaners, mechanical washers, cart washers and chemical cleaning/decontamination agents as determined by manufacturer's instructions.
  • Receive, disassemble, and inspect RME for damage.
  • Determine the appropriate method for decontamination. Examine and remove gross contaminants before proceeding with cleaning. Utilize the appropriate equipment to process items.
  • Reassemble RME, including highly complex equipment and items which require skill, careful assembly, and attention to detail.
  • Assemble sets and trays according to procedure, operating room requests, or standard practice.
  • Determine the appropriate sterilization technique based on standard operating policy, and manufacturer guidelines, following all guidelines for the sterilization.
  • Receive sterile items from sterilizer. Review the effectiveness of sterilization based upon indicators used. Place tags or labels indicating date of sterilization expiration and restocks shelves.
  • Assemble instruments for procedure areas utilizing case sheets containing all necessary items. Communicate any deficiencies. Propose potential substitutions for missing items.
  • Ability to earn VA Level 1 SPS Certification within 90 days (VA training) and VA Level 2 SPS certification within 6 months. (VA Training)

Work Schedule: 8:00 a.m. - 4:30 p.m., Monday - Friday Financial Disclosure Report: Not required *NOTE: This position may have occasional travel away from the duty station to assist with bi-campus (Canandaigua/Rochester) support during periods of required coverage.

Travel Required

Occasional travel - You may be expected to travel for this position.

Supervisory status


Promotion Potential


  • #### Job family (Series)

0622 Medical Supply Aide And Technician

- Requirements
Conditions of Employment
  • You must be a U.S. Citizen to apply for this job
  • Designated and/or random drug testing may be required
  • Selective Service Registration is required for males born after 12/31/1959
  • You may be required to serve a probationary period
  • Subject to a background/security investigation
  • Must be proficient in written and spoken English
  • Selected applicants will be required to complete an online onboarding process
  • Must be able to obtain and maintain a valid New York State Driver License

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 09/17/2019. BASIC REQUIREMENTS - Citizenship. Citizen of the United States. (Non-citizens may be appointed when it is not possible to recruit qualified citizens in accordance with VA Handbook 5005, Part II, Chapter 3, Section A, paragraph 3g.) - Experience and/or Education - Experience. Six months of experience that demonstrates the applicant's ability to perform the work or provides an understanding of the work; OR - Education. One year above high school that included at least 6 semester hours in health care related courses such as sterile processing, nursing assistant, hospital corpsman, and operating room and surgical technician courses or other courses related to the position; OR - Experience/Education Combination. Equivalent combination of experience and education are qualifying for entry level for which both education and experience are acceptable. - English Language Proficiency. MSTs must be proficient in spoken and written English in accordance with chapter 3, section A, paragraph 3j, this part.

GRADE REQUIREMENTS GS-07 Lead Medical Supply Technician (Sterile Processing) - Experience. One year of experience equivalent to the next lower grade level. - Demonstrated Knowledge, Skills, and Abilities. In addition to the experience above, the candidate must demonstrate the following KSAs: - Ability to instruct staff on the correct procedures and protocols for completing assignments. - Skill in communicating with staff to ensure compliance with written directives, rules and regulations. - Skill in interpersonal relationships in dealing with employees, team leaders, and managers. - Knowledge of sterility principles in order to instruct staff on decontamination procedures. - Ability to lead individuals, manage priorities, and schedule work assignments.

References: VA HANDBOOK 5005/83 PART II APPENDIX G47

PREFERRED QUALIFICATIONS: IAHCSMM Certification preferred but not required.

The full performance level of this vacancy is GS-7. The actual grade at which an applicant may be selected for this vacancy is in the range of GS-7 to GS-7.

Physical Requirements: The position requires long periods of standing, walking, bending and lifting. The employee usually stands and moves from one part of the department to another. There is a frequent requirement for lifting baskets of stainless-steel instruments weighing 25 pounds from floor level to chest level. Dexterity and strength are required for lifting and positioning RME. The employee regularly pushes loaded carts through hallways and entryways. The incumbent must be capable of working effectively in stressful situations and be able to shift priorities based on needs. Working Conditions, Safety, and Environment of Care: Alternates between contaminated and sterile environments regularly throughout the tour. Employee must be the expert in determining the right personal protective equipment that is necessary in all areas and ensure compliance of staff with those requirements. Provides staff with appropriate education and information to minimize or eliminate exposure to contamination, chemicals, and potentially infectious diseases. The work area can be hot and humid. Must monitor themselves and staff for potential slipping hazards as well as becoming dizzy or lightheaded. Will demonstrate the proper lifting and moving techniques to prevent injury to themselves and others.


IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit:

Additional information

This job opportunity announcement may be used to fill additional vacancies.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

This position is in the Excepted Service and does not confer competitive status.

VA encourages persons with disabilities to apply. The health-related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority.

Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.

If you are unable to apply online view the following link for information regarding an Alternate Application.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Your application, résumé, C.V., and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect consideration for employment.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Background checks and security clearance
Security clearance


Drug test required


Position sensitivity and risk

Non-sensitive (NS)/Low Risk

Trust determination process


- Required Documents

To apply for this position, you must provide a complete Application Package which includes:

  • Resume

VA Form 10-2850c Application for Associated Health Occupations can be found at:

The following documents are accepted, and may be required if applicable to your eligibility and/or qualifications for this position. Please use this checklist to ensure you have included all documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50's (current/former Federal employees), etc.

  • Cover Letter
  • DD-214/ Statement of Service
  • Disability Letter (Schedule A)
  • Disability Letter (VA)
  • OF-306
  • Other (1)
  • Performance Appraisal
  • Resume
  • SF-15
  • SF-50/ Notification of Personnel Action
  • Transcript

Veterans' Preference: When applying for Federal Jobs, eligible Veterans should claim preference for 5pt (TP), 10pt (CP/CPS/XP), or for Sole Survivor Preference (SSP) in the questionnaire. You must provide a legible copy of your DD214(s) which shows dates and character of service (honorable, general, etc.). If you are currently serving on active duty and expect to be released or discharged within 120 days you must submit documentation related to your active duty service which reflects the dates of service, character of service (honorable, general, etc.), and dates of impending separation. Additionally, disabled veterans and others eligible for 10-point preference (such as widows or mothers of eligible Veterans) must also submit an SF-15 "Application for 10 Point Veteran Preference" with required proof as stated on the form. Documentation is required to award preference. For more information on Veterans' Preference, please visit

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

- Benefits

A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Learn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.

- How to Apply

All applicants are encouraged to apply online. To apply for this position, you must complete the full questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on 09/17/2019 to receive consideration. To preview the questionnaire click

  1. To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire.
  2. Click Submit My Answers to submit your application package.

NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.

To verify your application is complete, log into your USA JOBS account,, select the Application Status link and then select the more information link for this position. The Details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process. To return to an incomplete application, log into your USA JOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USA JOBS account or your application will be incomplete.

NOTE: Participation in the seasonal influenza program is a condition of employment and a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). HCP are individuals who, during the influenza season, work in VHA locations where patients receive care or who come into contact with VA patients as part of their duties. VHA locations include, but are not limited to, VA hospitals and associated clinics, community living centers (CLCs), community-based outpatient clinics (CBOCs), domiciliary units, Vet centers and VA-leased facilities. HCP include all VA licensed and unlicensed, clinical and administrative, paid and unpaid, full- and part-time employees, intermittent employees, fee basis employees, VA contractors, students, researchers, volunteers, and trainees who work at these facilities. HCPs that are unable to receive or otherwise decline a flu shot will be expected to wear a face mask throughout the influenza season.

Agency contact information
Gretchen Bedard




Canandaigua VA Medical Center 400 Fort Hill Ave Canandaigua, NY 14424 US

Learn more about this agency

Next steps

Once your online application is submitted you will receive a confirmation notification by email. After we receive application packages (including all required documents) and the vacancy announcement closes, we will review applications to ensure qualification and eligibility requirements are met. After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email. Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made.

You may check the status of your application at any time by logging into your USA Jobs account and clicking on Applications. Information regarding your application status can be found in the USAJobs Help Center.

- Fair & Transparent

The Federal hiring process is setup to be fair and transparent. Please read the following guidance.

Equal Employment Opportunity Policy

The United States Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

  • Equal Employment Opportunity (EEO) for federal employees & job applicants
Reasonable Accommodation Policy

Federal agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application process should follow the instructions in the job opportunity announcement. For any part of the remaining hiring process, applicants should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

A reasonable accommodation is any change to a job, the work environment, or the way things are usually done that enables an individual with a disability to apply for a job, perform job duties or receive equal access to job benefits.

Under the Rehabilitation Act of 1973, federal agencies must provide reasonable accommodations when:

  • An applicant with a disability needs an accommodation to have an equal opportunity to apply for a job.
  • An employee with a disability needs an accommodation to perform the essential job duties or to gain access to the workplace.
  • An employee with a disability needs an accommodation to receive equal access to benefits, such as details, training, and office-sponsored events.

You can request a reasonable accommodation at any time during the application or hiring process or while on the job. Requests are considered on a case-by-case basis.

Learn more about disability employment and reasonable accommodations or how to contact an agency.

Legal and regulatory guidance
  • Financial suitability
  • Social security number request
  • Privacy Act
  • Signature and false statements
  • Selective Service
  • New employee probationary period

This job originated on For the full announcement and to apply, visit Only resumes submitted according to the instructions on the job announcement listed at will be considered.