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Rochester Institute of Technology Manager-Global Village in Rochester, New York


Position Title:

Manager-Global Village


Aux-Global Village Cantina & Grill

Detailed Job Description:

Please note: Flexible scheduling/work hours may be required during break week, summer and intersession. In addition, large institute events may require additional hours (such as commencement (graduation) and Imagine RIT Festival).

Operational Management

Lead staff in the overall management of the Cantina and Grille and Global Market in full compliance with all food, occupational safety rules and regulations and customer service expectations.

Fiscal Management

Ensure financial viability of Cantina and Grille and Global Market and affiliated programs through development and management of budgets based on realistic goals. Ensure all financial related tasks are completed in a timely and accurate manner.

Employee and Labor Management

Provide leadership and direction to a diverse workforce. Develop and maintain a positive and collaborative working environment that promotes open communication, consistency, fairness and opportunities for continuous learning while achieving the vision and mission of the University.

Requisition Number:



Finance & Administration

Required Application Documents:

Cover Letter, Curriculum Vitae or Resume, List of References

Employment Category:


Additional Details:

The hiring process for this position may require a criminal background check and/or motor vehicle records check. Any verbal or written offer made is contingent on satisfactory results, as determined by Human Resources.RIT does not discriminate. RIT promotes and values diversity, pluralism and inclusion in the work place. RIT provides equal opportunity to all qualified individuals and does not discriminate on the basis of race, color, creed, age, marital status, sex, gender, religion, sexual orientation, gender identity, gender expression, national origin, veteran status or disability in its hiring, admissions, educational programs and activities.RIT provides reasonable accommodations to applicants with disabilities under the Rehabilitation Act, the Americans with Disabilities Act, the New York Human Rights Law, or similar applicable law. If you need reasonable accommodation for any part of the application and hiring process, and you wish to discuss potential accommodations related to your application for employment at RIT, please contact the Human Resources office at 585-475-2424 or email your request to

Required Minimum Education Level:

Bachelors or Equivalent Experience

How To Apply:

In order to be considered for this position, you must apply for it at: Click the link for search openings and in the keyword search field, enter the title of the position or the BR number.

Wage Band ( :


Required Minimum Qualifications:

• 5 – 7 years of experience in food services environment

• Minimum 3 of those years in a supervisory role.

• Operational experience with a variety of food service applications and computerized menu management systems. Ability to learn and adapt to new systems and applications as needed.

• Ability to lead, manage and work collaboratively with staff.

• Demonstrated ability to deliver exceptional customer service.

• Strong communication (verbal, written, interpersonal) skills and an ability to communicate effectively with a diverse constituency.

• Strong time management, organizational and multi-tasking skills.

• Bachelor’s degree or equivalent experience: Food Service, Hospitality, Culinary Arts or related field

Department/College Description:

As a member of the RIT community you'll receive a well-balanced benefits package that offers a variety of choices and access to additional employment advantages. These benefits, combined with your pay, provide a total compensation package that can be tailored to meet your needs. For more information, go to: .

Located on the Global Village Plaza, The Global Market and Cantina & Grille are two premiere RIT Dining Services venues. These facilities are united by their passion to serve and deliver legendary customer service and experiences that will help support the RIT Community.

The Cantina & Grille is popular location on campus with a bar, Salsarita's Fresh Mexican and Global Grille (a rotating menu prepared on a Mongolian Grill. We serve between 1500 - 2000 people a day with access to a beautiful patio with outside seating, a fire pit and a water feature. The Global Market features products and items from all over the world from fresh produce or handmade sushi. This location serves around 350-400 people a day.

This position has primary responsibility for managing operational aspects of an exemplary dining services program, and for providing legendary customer service to students, faculty/staff, affiliated departments and University guests. This includes supervision of others, including planning, assigning and scheduling work, reviewing work and ensuring quality standards, training staff and overseeing their productivity. The General Manager may offer recommendations for hiring, termination and pay adjustments for full time staff and direct responsibility for making these decisions for part-time student employees. This position should be a leader by example among their peer group, setting the bar for excellence in the operations that defines student expectations for all subsequent dining experiences at RIT.


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