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Rochester Institute of Technology Manager of Circulation Services in Rochester, New York


Position Title:

Manager of Circulation Services


The Wallace Center - Circulation Services and Facilities

Job Responsibilities:

RIT Libraries seeks a forward thinking, customer focused Manager of Circulation Services to join our Access Services team. Student success is the cornerstone of our work and student employees form the backbone of Circulation Services. We foster a supportive and inclusive culture through mentoring and celebrating student achievements.

Please note-this position may require working occasional nights and weekends.

Successful candidates will thrive in a collaborative environment and have a passion for working with young adults. The Manager will work collaboratively to lead the development, assessment, and improvement of Circulation Services. The Manager will serve on the library’s leadership team, contributing to the development of RIT Libraries strategic priorities. They will lead Circulation Services and supervise a team of 2 full-time staff and 8 student supervisors.

Circulation staff work closely with colleagues in the Information Delivery Services Department as part of the Access Services team to support circulation, reserves, stacks management, and interlibrary loan services. RIT Libraries serve a diverse student body, including a large population of Deaf/Hard of Hearing students and faculty. The successful candidate will be encouraged to take advantage of opportunities to learn American Sign Language.

During the summer of 2023, RIT Libraries will be moving its circulating collection back into a renovated Wallace Library. The Manager of Circulation Services will be a vital part of the team overseeing the movement of this collection into the renovated spaces.


  • Leads Circulation Services including the circulation, collection management, and reserves functions of Access Services.

  • Establishes and documents policies and procedures related to circulation.

  • Ensures, through staff and student employees, an excellent customer experience for all patrons. Leads the continuous improvement of circulation services through assessment and service evaluation. Participates in library-wide strategic planning in support of the mission of RIT Libraries.

  • Participates in cross functional teams to promote collaboration between circulation services and other library departments.

FLSA Category:


Requisition Number:




Required Application Documents:

Cover Letter, Curriculum Vitae or Resume

Employment Category:


Additional Details:

The hiring process for this position may require a criminal background check and/or motor vehicle records check. Any verbal or written offer made is contingent on satisfactory results, as determined by Human Resources. RIT does not discriminate. RIT promotes and values diversity, pluralism and inclusion in the work place. RIT provides equal opportunity to all qualified individuals and does not discriminate on the basis of race, color, creed, age, marital status, sex, gender, religion, sexual orientation, gender identity, gender expression, national origin, veteran status or disability in its hiring, admissions, educational programs and activities. RIT provides reasonable accommodations to applicants with disabilities under the Rehabilitation Act, the Americans with Disabilities Act, the New York Human Rights Law, or similar applicable law. If you need reasonable accommodation for any part of the application and hiring process, please contact the Human Resources office at 585-475-2424 or email your request to . Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

Required Minimum Education Level:

Bachelors or Equivalent Experience

How To Apply:

In order to be considered for this position, you must apply for it at: . Click the link for search openings and in the keyword search field, enter the title of the position or the BR number.

Applications will be considered through Monday August 1, 2022.

Wage Band ( :


Required Qualifications:

  • 3 years in customer service

  • 1 year of supervisory experience

  • Demonstrated project management skills

  • Excellent written and verbal communication skills

  • Excellent collaboration skills

  • Experience working with diverse populations

Preferred Qualifications:

  • Demonstrated experience providing access and user services in a library, preferably an academic library

  • Familiarity with an integrated library system, especially its circulation functions

  • Experience supervising young adults

  • Familiarity with spreadsheet software, such as Microsoft Excel

  • Master’s Degree (Library science or related field)


Day, Night, Weekend

What do we believe at RIT?:

Rochester Institute of Technology is a diverse and collaborative community of engaged, socially conscious, and intellectually curious minds. Through creativity and innovation, and an intentional blending of technology, the arts and design, we provide exceptional individuals with a wide range of academic opportunities, including a leading research program and an internationally recognized education for deaf and hard-of-hearing students. We are dedicated to building a diverse community, one where employees feel a sense of belonging, and are valued for their contributions and the perspectives they bring.

As a member of the RIT community, you'll receive a comprehensive employee benefits package ( that offers multiple options and access to additional employment advantages. You can tailor your benefit elections to meet your needs (affordable medical/dental/vision benefits; paid vacation/sick time/retirement saving plan with exceptional employer match; and tuition assistance for you and your family, to name a few).

Work Location:

Henrietta Campus — 100%

Commitment To Safety:

COVID 19: Please familiarize yourself with the requirements of the RIT Safety Plan ( . Information on the responsibility for each employee can be found on the RIT Ready website ( . As per the RIT Employee COVID-19 Vaccination Policy ( , all university employees must be fully vaccinated for COVID-19 or have an approved medical/disability or religious accommodation