Job Information
Rochester Institute of Technology Production Manager in Rochester, New York
8389BR
Position Title:
Production Manager
Organization:
Hub Print & Postal Services
Job Responsibilities:
People:
Manage a fulltime team of 2 – 5+ employees, with responsibility for hiring, training, performance reviews, employee development, disciplinary action and documentation, up to and including possible termination situations. Approve requests for time off, review and approve timecards. Ensure employees are aware of and following all departmental, university and state and federal rules and regulations.
Provide recognition to employees. Allow employees the opportunity to learn or take on new roles or responsibilities, while maintaining the standards required for their core functions. Cross-train and build a cohesive team within assigned areas of responsibility, while always retaining the view that everyone is part of the greater HUB, and by extension, RIT, team
Process:
The Production Manager has overall responsibility for printing operations (offset, digital, wide format), bindery and finishing, customer service and order entry.
Collaboration and cooperation with mail services team is critical to the HUB’s success. The majority of our work involves printing, bindery and mail; we work as one, supporting and assisting each other throughout the process from order entry through delivery to end user.
Experience with and understanding of color management; will be able to continue to achieve RIT HUB’s G7 Qualification in Color Space.
Responsible for managing budgets, maintaining equipment, projecting trends in the printing industry to keep the HUB on the leading edge of innovation and trending demands in the printing industry.
Provides strategic input regarding equipment needs, software needs, and other opportunities for improvement and growth of the HUB.
Builds and maintains vendor relationships, especially relating to raw materials (such as paper, wide format substrates) and equipment service providers.
Works with trade bindery, printing, sign and other resources for those times when a job or part of a job must be outsourced.
General:
Financial reviews monthly.
Prepare purchase order requests.
Work with Procurement team and with Financial Analyst.
Insure work orders are complete and chargeback/payment information is accurate, including budget line for revenue recognition and that the proper sales tax percentage is used when applicable.
Keep up with industry trends and changes.
Make recommendations for product/service offerings expansions, or new lines of products/services.
Make recommendations for new equipment, replacement equipment or when to discontinue a product or service that is no longer viable.
Delegate tasks and projects as appropriate to immediate staff to balance workload and insure customer needs are met.
Work with the HUB Print email, on-line ordering system to insure we are expanding offerings, meeting customer needs and desires and are capturing business that may have gone to an outside competitor in the past.
FLSA Category:
Exempt
Requisition Number:
8389BR
College/Division:
Finance & Administration
Required Application Documents:
Cover Letter, Curriculum Vitae or Resume
Employment Category:
Fulltime
Additional Details:
In compliance with NYS's Pay Transparency Act, the salary range for this position is listed above. Rochester Institute of Technology considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and organizational considerations when extending an offer. The hiring process for this position may require a criminal background check and/or motor vehicle records check. Any verbal or written offer made is contingent on satisfactory results, as determined by Human Resources. RIT does not discriminate. RIT promotes and values diversity, pluralism and inclusion in the work place. RIT provides equal opportunity to all qualified individuals and does not discriminate on the basis of race, color, creed, age, marital status, sex, gender, religion, sexual orientation, gender identity, gender expression, national origin, veteran status or disability in its hiring, admissions, educational programs and activities. RIT provides reasonable accommodations to applicants with disabilities under the Rehabilitation Act, the Americans with Disabilities Act, the New York Human Rights Law, or similar applicable law. If you need reasonable accommodation for any part of the application and hiring process, please contact the Human Resources office at 585-475-2424 or email your request to hr@rit.edu. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.
Required Minimum Education Level:
Bachelors or Equivalent Experience
How To Apply:
In order to be considered for this position, you must apply for it at: http://careers.rit.edu/staff . Click the link for search openings and in the keyword search field, enter the title of the position or the BR number.
Wage Band (https://www.rit.edu/fa/humanresources/content/staff-wage-grade-bands) :
117A
Required Qualifications:
Education/Experienc:
Bachelor’s degree or equivalent experience
10 years of experience in a print production operation in a supervisory position.
Skills:
7+ years of experience with direct responsibility for managing print production staff (printing, bindery, other associated production)
Prior experience operating or maintaining printing equipment, with knowledge and understanding of offset printing, digital printing
Prior experience working with bindery equipment and processes
Experience working within an MIS, implementing or maintaining MIS is a plus
Understanding of the principles of color management is essential; color management SME
PLEASE NOTE: The individual hired for this position will be required to have a pre-employment Motor Vehicle check, and the Motor Vehicle Report must clear RIT's Safe Driving Policy (https://www.rit.edu/fa/transportationaccident-policysafety#rit-vehicle-driver-safety) . (see Page 4)
Preferred Qualifications:
Ability to be flexible and make adjustments to scheduled work/work flow to meet critical needs of the University.
Willing to pitch in and assist at any level within the department to meet customer needs. Not adverse to running equipment or helping with hands on projects at crunch times.
Has a can do attitude and understands “no” is not an option.
Department/College Description:
The HUB is an integral part of the Division of Finance and Administration. The HUB has grown in scope, and the offerings are well beyond those seen in a typical in-plant or even a commercial print shop. We have a broad range of services, including traditional offset printing, state of the art digital and ink jet printing, full bindery services. We are expanding into wide format flat bed printing and cutting with an installation of new equipment in the next months. We have a very robust promotional goods line, which includes garment printing, sourcing swag items and managing on-line sites dedicated to promotional goods. We process mailing that exceed 100K pieces in-house, and provide kitting and fulfillment services to our customers.We are fortunate to enjoy strong support from the highest levels of RIT. It is exciting to work in this environment!
Shift:
A
What do we believe at RIT?:
Rochester Institute of Technology is a diverse and collaborative community of engaged, socially conscious, and intellectually curious minds. Through creativity and innovation, and an intentional blending of technology, the arts and design, we provide exceptional individuals with a wide range of academic opportunities, including a leading research program and an internationally recognized education for deaf and hard-of-hearing students. We are dedicated to building a diverse community, one where employees feel a sense of belonging, and are valued for their contributions and the perspectives they bring.
As a member of the RIT community, you'll receive a comprehensive employee benefits package (https://www.rit.edu/fa/humanresources/sites/rit.edu.fa.humanresources/files/docs/Benefits_at_a_Glance.pdf) that offers multiple options and access to additional employment advantages. You can tailor your benefit elections to meet your needs (affordable medical/dental/vision benefits; paid vacation/sick time/retirement saving plan with exceptional employer match; and tuition assistance for you and your family, to name a few).
Work Location:
Henrietta Campus — 100%
Job Summary:
The Production Manager has overall responsibility for printing operations (offset, digital, wide format), bindery and finishing, customer service and order entry. The production manager has direct responsibility for a full-time staff of printing professionals, a seasoned customer service team, as well as student part-time employees. The production manager will provide guidance to student co-op employees as they are exposed to and become proficient in day-to-day workings of a broad ranging print shop. The production manager will maintain and guide staff to meet highest quality standards for printed products in all aspects. The production manager will have experience with and understanding of color management, and will be able to continue to achieve RIT HUB’s G7 Qualification in Color Space. The production manager will be responsible for managing budgets, maintaining equipment, projecting trends in the printing industry to keep the HUB on the leading edge of innovation and trending demands in the industry. The production manager will work collaboratively with other HUB departments, including mail services and the promotional goods team. The production manager will provide strategic input regarding equipment needs, software needs, and other opportunities for improvement and growth of the HUB. The Production Manager will be responsible for building and maintaining vendor relationships, especially relating to raw materials (such as paper, wide format substrates) and equipment service providers to insure RIT receives best possible pricing and highest level of service. The Production Manager will advocate on behalf of RIT for resolution to problems, failures or other challenges that may arise with vendors, and will escalate appropriately, and insure RIT receives credit and/or service credits or other remedies as applicable. The production manager will make a priority of implementation of MIS, new equipment or services as they arise.
The Production Manager reports to the Director of the HUB Print and Postal Services.
Hourly/Salary Minimum:
41600
Hourly/Salary Maximum:
69700