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The Strong Public Programs Coordinator in Rochester, New York

The Strong offers programs for individuals of all ages to learn about the power and importance of play in their lives. The public programs coordinator is responsible for collaborating with team members on creative brainstorming, program coordination and communication, and general administrative tasks relating to the planning and execution of all public program events. This position develops guest-centered, hands-on programs with playful, educational themes that celebrate diversity, inclusion, and exploration at every age.

The schedule for this part-time position is 20 hours per week, and the selected candidate must be available to work weekends.

Responsibilities:

- Together with the director of public programs, develop and implement public programs from the idea stage through program delivery and analysis.
- Collaborate with the director of public programs and other public programs coordinators to establish a full-year schedule of public programming that includes signature events, themed summer weeks, and recurring themed series.
- Think broadly and systematically about how programs and events fit into the museum’s mission and how such programs can and should relate to museum collections and interpretation.
- Arrange all program logistics for scheduled and assigned programs, including securing and managing supplies, booking rooms and spaces, ensuring appropriate set-up and AV support, coordinating external talent and entertainment, and training or guiding program staff as necessary. Monitor the progress of assigned events and troubleshoot issues as they arise.
- Develop a schedule of activities for each assigned event for the purpose of providing visitors with an engaging, educational, and fun visit.
- Plan and develop programs within budgetary parameters. Obtain quotes and setup new contracts for upcoming events and performances.
- Oversee, in coordination with the guest services team and director of public programs, appropriate staffing for public programs and events.
- Provide quality service to guests, both onsite and offsite, regardless of specific program assignment. Understand the importance the museum places on extraordinary guest service and treat everyone with dignity and respect.
Support public programs’ publicity and outreach activities as needed.
- Research new program ideas and make suggestions for improvements to signature events.
- Provide day-to-day administrative support to the director of public programs for multiple projects, interacting regularly with other project participants, partner organizations, and various internal teams.

Knowledge, Skills & Abilities:

The candidate may have any combination of education and experience, but should possess the required skills and knowledge for successful performance. Our general minimum requirements are:

- Bachelor’s degree in education, museum studies, event management, or related field.
- Experience successfully working in event planning, coordination, or other programming, preferably in an educational environment or at a museum.
- Strong customer service background and comfort engaging with diverse audiences.
- Experience working with children and families.
- Creative thinking and the ability to develop creative ways to solve a problem.
- Strong ability to be proactive and excellent follow up skills.
- Flexibility to work both weekday and weekend shifts as job duties require.

Must consent to and pass a drug screen and criminal background check as conditions of employment.

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