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Monroe Community College Resident Director, Housing and Residence Life in Rochester, New York

Location: Rochester, NY Category: Professional Staff Posted On: Tue Feb 6 2024 Job Description:

Function of Position:

The Resident Director (RD) is directly responsible for the administration, academic and social learning environment of the residents in the Alice Holloway Young Commons. The RD is a member of the Student Services Division and is employed by the MCC Association, Inc. This is a full-time professional, 10-month, live-in position. The RD works with the student staff (Resident Assistants and Community Assistants) and professional staff to provide a supportive, challenging and rewarding community environment where students can live and learn.

Essential Basic Functions:

Fundamental job responsibilities for the position of Resident Director include having the ability to: (1) travel between residential areas and other campus facilities; (2) direct and respond to fire alarms and other emergencies; (3) manage the physical conditions of the residence hall facilities; (4) operate a computer system using various software applications; (5) ascend and descend multiple flights of stairs. Basic functions necessary for the position in the area of communications include the ability to: (1) read reports, gather and analyze data and compile information for written reports; (2) prepare written memorandums and documents and compile forms needed in the operation and management of the residence halls; and (3) communicate effectively, both orally and written, with residents, parents, visitors, faculty, staff and community agencies and members.

Examples of Duties & Responsibilities:


  • Participate in day, evening, and weekend duty coverage

  • Ensure students are compliant with the Residence Life Policy Manual and College policies

  • Establish and maintain office hours to provide visibility and address resident needs and concerns

  • Develop and maintain positive relationships with both residents and student staff which promote ongoing communication, mutual support and respect

  • Maintain effective positive relationships with all College departments (including, but not limited to, Facilities, Public Safety, Counseling and Advising, Health Services, Career Center, Campus Center)

  • Attend individual and group staff meetings with professional staff members and participate in ongoing staff development activities

  • Manage situations involving various psychological, emotional, medical or other safety-related emergencies or incidents in the residence hall

  • Design and implement proactive approaches to assist with the development of community values and ethical standards such as respect, courtesy, and compromise

  • Support all student issues within the building community including interpersonal conflict, roommate mediations, student development and resident crises and make appropriate referrals as necessary

Student Conduct:

  • Complete reports, as requested

  • Review, input and respond to information in the judicial database

  • Conduct necessary conduct hearings, complete database entries and official documentation


  • Assist with room selection and assignment process

  • Conduct assigned responsibilities associated with checking in/out students and other administrative processes related to occupancy

  • Assist with hall documentation related to physical building management and inventory control e.g., work orders, room condition reports, and log of emergency calls

  • Assist with maintaining correct records of all building keys and facilitate lock changes and key distribution

  • Conduct fire drills and safety inspections in conjunction with the Public Safety and/or Emergency Health Services

  • Assist with postal mail delivery, pick-up and distribution.

  • Maintain a weekly up to date occupancy report containing available rooms and room changes

  • Assist Public Safety and Photo ID in maintaining proper student access to the residence halls using the Security Desk system


  • Organize at least two programs in the assigned building each semester

  • Participate in building and campus wide programming efforts

  • Maintain accurate programming records for the hall

  • Submit required programming paperwork to the MCC Association, Inc. Accounting Office in a timely manner

  • Assist in monitoring and maintaining the residence hall programming budget

Student Personnel:

  • Collaborate with department regarding selection, training, mentoring, recognition and evaluation of Resident Assistant and Community Assistant staff

  • Conduct individual and group staff meetings with RAs weekly

  • Conduct individual and group staff meetings with CAs weekly

MCC Expectations:

  • Adheres to the College Code of Conduct.

  • Contributes to, supports, and maintains an equitable, inclusive, and collaborative College environment.

  • Maintains technological competencies utilized by the College.

  • Commits to the philosophy of a comprehensive community college.

  • Commits to professional growth. which includes seeking ongoing training in diversity, equity and inclusion to better serve students.

    Job Requirements:

Required Qualifications:

  • Bachelors required, Master's Degree in College Student Personnel, Counseling, or Higher Education Administration preferred.

  • Some experience strongly recommended.

  • Other necessary qualifications include: strong organizational, administrative and communication skills, as well as professional leadership and decision-making abilities.

Preferred Qualifications:

  • Bilingual and able to read, write, and speak Spanish, or other languages, proficiently

    Additional Information:


  • The starting salary range for the Resident Director position is $30,000 - $34,000.

  • Professional development is encouraged and opportunities are generally available for each staff member to attend various professional development activities each year.

  • Staff members earn 6 sick days per year and 2 vacation days per year with summers off.

  • Compensatory days are provided.

  • Resident Directors are provided with a rent-free, furnished apartment, local phone service with voicemail and Caller ID, basic cable, internet access, personal laundry facilities, reserved parking, and free utilities.

  • MCC campus bookstore discounts are provided.

  • Complimentary tickets for the Resident Director and their family to attend all home, intercollegiate athletic contests and the use of the recreational facilities free of charge.

Anticipated Work Schedule: (10 months + 1 week)

  • The starting date for this position is August 1, 2023. The end date is June 7, 2024.

  • This position has a five year maximum term.

  • There may be opportunities to be hired for summer employment in the future.

Pet Policy:

Resident Directors will be permitted to own, and have in their apartment, fish in an aquarium (limit 10 gallons) and a limit of two (2) "caged (no larger than 2'x3')" domestic pets (i.e. birds, hamsters, and rabbits) or one (1) cat or one (1) dog. The pet will not exceed a breed standard maximum height of 28 inches and weight of 35 pounds. The pet(s) must be approved in writing by the Director of Housing and Residence Life or designee prior to being allowed in the apartment. The Director of Housing and Residence Life or his/her designee has discretion to approve or not approve any pet if in the opinion of the director; it is not in the best interest of the residential community. A nonrefundable security deposit is required.

Monroe Community College prohibits discrimination based on race, color, religion, sex, sexual orientation, pregnancy, familial status, gender identity or expression, age, genetic information, national or ethnic origin, physical or mental disability, marital status, veteran status, domestic violence, victim status, criminal conviction, or any other characteristic or status protected by state or federal laws or College policy in admissions, employment, and treatment of students and employees, or in any aspect of the business of the College.

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