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Monroe Community College Resident Director II, Housing and Residence Life in Rochester, New York

Location: Rochester, NY Category: Professional Staff Posted On: Mon Apr 29 2024 Job Description:

Function of Position:

The Resident Director II (RD) is directly responsible for the administration, academic, and social learning environment of the 12-month residents in the Alice Holloway Young Commons. The RD is a member of the Student Services Division, employed by the MCC Association, Inc., and reports to the Director of Housing and Residence Life. This is a full-time professional, 12-month, live-in position. The RD works with the student staff (Senior Resident Assistant, Resident Assistants, and Night Desk Attendants) and professional staff to provide a supportive, challenging, and rewarding community environment where students can live and learn.

Essential Basic Functions:

Fundamental job responsibilities for the position of Resident Director include having the ability to: (1) travel between residential areas and other campus facilities; (2) direct and respond to fire alarms and other emergencies; (3) manage the physical conditions of the residence hall facilities; (4) operate a computer system using various software applications; and (5) ascend and descend multiple flights of stairs. Basic functions necessary for the position in the area of communications include the ability to: (1) read reports, gather, and analyze data, and compile information for written reports; (2) prepare written memorandum, documents, and forms needed in the operation and management of the residence halls; and (3) communicate effectively, both orally and written, with residents, parents, visitors, faculty, staff, and community agencies and members.

Examples of Duties & Responsibilities:

General:

  • Oversee day-to-day operations of the 12-month residence hall

  • Supervise a student staff of Resident Assistants

  • Participate in day, evening, and weekend duty coverage

  • Ensure students are compliant with the Residence Life Policy Manual and College policies

  • Establish and maintain office hours to provide visibility and address resident needs and concerns

  • Develop and maintain positive relationships with both residents and student staff which promote ongoing communication, mutual support, and respect

  • Maintain effective positive relationships with all College departments

  • Attend individual and group staff meetings with professional staff members and participate in ongoing staff development activities

  • Manage situations involving various psychological, emotional, medical, or other safety-related emergencies or incidents in the residence hall

  • Design and implement proactive approaches to assist with the development of community values and ethical standards such as respect, courtesy, and compromise

  • Support all student issues within the building community including interpersonal conflict, roommate mediation, student development, and resident crises while making appropriate referrals as necessary

Judicial:

  • Complete reports as requested

  • Review, input, and respond to information in the judicial database

  • Conduct necessary conduct hearings and complete database entries with official documentation

Operations:

  • Coordinate and facilitate summer camp operations, June 1 - August 1

  • Serves as liaison to the Admissions office regarding coordinating all tours and ensuring Housing staff is available

  • Assist with room selection and assignment process

  • Conduct assigned responsibilities associated with checking in/out students and other administrative processes related to occupancy

  • Assist with hall documentation related to physical building management and inventory control e.g., work orders and room condition reports

  • Assist with maintaining correct records of all building keys, facilitating lock changes, and distributing keys

  • Conduct fire drills and safety inspections in conjunction with Public Safety and/or Emergency Health Services

  • Assist with postal mail delivery, pick-up, and distribution

  • Maintain daily communication regarding occupancy updates

  • Assist Public Safety and Photo ID in maintaining proper student access to the residence halls using the Security Desk system

Programming:

  • Complete the programming model as assigned by the Assistant Director of Housing

  • Participate in building and campus-wide programming efforts

  • Maintain accurate programming records for the hall

  • Submit required programming paperwork to the MCC Association, Inc. Accounting Office promptly

  • Assist in monitoring and maintaining the residence hall programming budget

Student Personnel:

  • Collaborate with the department regarding the selection, training, mentoring, recognition, and evaluation of Resident Assistant staff

  • Collaborate with the department regarding the selection, training, and evaluation of Night Desk Attendants

  • Collaborate with the department regarding the supervision, training, and evaluation of student mail clerk(s)

  • Conduct individual and group staff meetings with RAs weekly

MCC Expectations:

  • Adheres to the College Code of Conduct.

  • Contributes to, supports, and maintains an equitable, inclusive, and collaborative College environment.

  • Maintains technological competencies utilized by the College.

  • Commits to the philosophy of a comprehensive community college.

  • Commits to professional growth. which includes seeking ongoing training in diversity, equity and inclusion to better serve students.

    Job Requirements:

Required Qualifications:

  • Master's Degree in College Student Personnel, Counseling, Higher Education Administration, or a related field and two years of professional live-in experience are required

Preferred Qualifications:

  • Strong organizational, administrative, and communication skills as well as professional leadership and decision-making abilities are preferred.

  • Bilingual and able to read, write, and speak Spanish, or other languages, proficiently

    Additional Information:

Remuneration:

The starting salary range for the Resident Director position is $37,000 - $40,000. Professional development is encouraged and funds are generally available for each staff member to attend various professional development activities each year. The MCC Association, Inc. offers $3,800 per year, per employee for tuition reimbursement subject to available funding.

Staff members earn 6 sick days per year and 2 vacation days per year. Compensatory days are provided. Resident Directors are provided with a rent-free, furnished apartment, basic cable, internet access, personal in-unit laundry facilities, reserved parking, and free utilities.

MCC campus bookstore discounts and complimentary tickets for the Resident Director and their family to attend all home, intercollegiate athletic contests are provided. The use of recreational facilities is free of charge.

Pet Policy:

Resident Directors will be permitted to own, and have in their apartment, fish in an aquarium (limit 10 gallons) and a limit of two (2) "caged (no larger than 2'x3')" domestic pets (i.e. birds, hamsters, and rabbits) or one (1) cat or one (1) dog. The pet will not exceed a breed standard maximum height of 28 inches and weight of 35 pounds. The pet(s) must be approved in writing by the Director of Housing and Residence Life or their designee before being allowed in the apartment. The Director of Housing and Residence Life or their designee has discretion to approve or not approve any pet, if it is not in the best interest of the residential community. A security deposit and cleaning fee are required.

Anticipated Work Schedule (12 months)

  • The starting date for this position is July 1, 2024. The end date is June 30, 2025.

  • May be asked to be available during scheduled college breaks.

  • This position has a five-year maximum term.

Monroe Community College prohibits discrimination based on race, color, religion, sex, sexual orientation, pregnancy, familial status, gender identity or expression, age, genetic information, national or ethnic origin, physical or mental disability, marital status, veteran status, domestic violence, victim status, criminal conviction, or any other characteristic or status protected by state or federal laws or College policy in admissions, employment, and treatment of students and employees, or in any aspect of the business of the College.

Notice of Non-Discrimination (https://www.monroecc.edu/diversity/notice-of-non-discrimination/)

Annual Campus Security & Fire Safety Report

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