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Monroe Community College Resident Director, MCC Association in Rochester, New York

Location: Rochester, NY Category: Professional Staff Posted On: Tue Sep 14 2021 Job Description:

Function of Position:

Fundamental job responsibilities for the position of Resident Director include having the ability to: (1) travel between residential areas and other campus facilities; (2) direct and respond to fire alarms and other emergencies; (3) manage the physical conditions of the residence hall facilities; (4) operate a computer system using various software applications; (5) ascend and descend multiple flights of stairs. Basic functions necessary for the position in the area of communications include the ability to: (1) read reports, gather and analyze data and compile information for written reports; (2) prepare written memorandums and documents and compile forms needed in the operation and management of the residence halls; and (3) communicate effectively, both orally and written, with residents, parents, visitors, faculty, staff and community agencies and members.

Primary Responsibilities:

The Resident Director (RD) is directly responsible for the administration, academic and social learning environment of the residents in the Alice Holloway Young Commons. The RD is a member of the Student Services Division and is employed by the MCC Association, Inc. This is a full-time professional, 10-month, live-in position. The RD works with the student staff (Resident Assistants and Community Assistants) and professional staff to provide a supportive, challenging and rewarding community environment where students can live and learn.

Examples of Duties & Responsibilities:


  • Participate in day, evening, and weekend duty coverage

  • Ensure students are compliant with the Residence Life Policy Manual and College policies

  • Establish and maintain office hours to provide visibility and address resident needs and concerns

  • Develop and maintain positive relationships with both residents and student staff which promote ongoing communication, mutual support and respect

  • Maintain effective positive relationships with all College departments (including, but not limited to, Facilities, Public Safety, Counseling and Advising, Health Services, Career Center, Campus Center)

  • Attend individual and group staff meetings with professional staff members and participate in ongoing staff development activities

  • Manage situations involving various psychological, emotional, medical or other safety-related emergencies or incidents in the residence hall

  • Design and implement proactive approaches to assist with the development of community values and ethical standards such as respect, courtesy, and compromise

  • Support all student issues within the building community including interpersonal conflict, roommate mediations, student development and resident crises and make appropriate referrals as necessary

    Student Conduct:

  • Complete reports, as requested

  • Review, input and respond to information in the judicial database

  • Conduct necessary conduct hearings, complete database entries and official documentation


  • Assist with room selection and assignment process

  • Conduct assigned responsibilities associated with checking in/out students and other administrative processes related to occupancy

  • Assist with hall documentation related to physical building management and inventory control e.g., work orders, room condition reports, and log of emergency calls

  • Assist with maintaining correct records of all building keys and facilitate lock changes and key distribution

  • Conduct fire drills and safety inspections in conjunction with the Public Safety and/or Emergency Health Services

  • Assist with postal mail delivery, pick-up and distribution.

  • Maintain a weekly up to date occupancy report containing available rooms and room changes

  • Assist Public Safety and Photo ID in maintaining proper student access to the residence halls using the Security Desk system


  • Organize at least two programs in the assigned building each semester

  • Participate in building and campus wide programming efforts

  • Maintain accurate programming records for the hall

  • Submit required programming paperwork to the MCC Association, Inc. Accounting Office in a timely manner

  • Assist in monitoring and maintaining the residence hall programming budget

    Student Personnel:

  • Collaborate with department regarding selection, training, mentoring, recognition and evaluation of Resident Assistant and Community Assistant staff

  • Conduct individual and group staff meetings with RAs weekly

  • Conduct individual and group staff meetings with CAs weekly

    Job Requirements:

Required Qualifications:

  • Earned bachelors degree in College Student Personnel, Counseling, or Higher Education Administration from an accredited higher education institution

Preferred Qualifications:

  • Earned masters degree in College Student Personnel, Counseling, or Higher Education Administration from an accredited higher education institution

  • Collaborative nature with the ability to work well in a team driven environment, as well as professional leadership and decision-making abilities

  • Excellent communication skillset

  • Strong attention to detail

    Additional Information:

Non-Discrimination -

Monroe Community College prohibits discrimination based on race, color, religion, sex, sexual orientation, pregnancy, familial status, gender identity or expression, age, genetic information, national or ethnic origin, physical or mental disability, marital status, veteran status, domestic violence, victim status, criminal conviction, or any other characteristic or status protected by state or federal laws or College policy in admissions, employment, and treatment of students and employees, or in any aspect of the business of the College. MCC provides equal access to the Boy Scouts and other designated youth groups.

Annual Campus Security & Fire Safety Report -