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Monroe Community College Resident Student Engagement Coordinator, Housing and Residence Life in Rochester, New York

Location: Rochester, NY Category: Professional Staff Posted On: Thu Oct 21 2021 Job Description:

Function of Position:

The Resident Student Engagement Coordinator is directly responsible for providing programming and developing positive relationships that will support the academic and social learning environment of resident students in the Alice Holloway Young Commons. The Resident Student Engagement Coordinator is a member of the Student Services Division and is employed by the MCC Association, Inc. This is a full-time professional, 10-month, live-in position. The Resident Student Engagement Coordinator works with the professional staff to provide a supportive, challenging and rewarding community environment where students can live and learn.

Essential Basic Functions:

Fundamental job responsibilities for the position of Resident Student Engagement Coordinator include having the ability to: (1) travel between residential areas and other campus facilities; (2) direct and respond to fire alarms and other emergencies; (3) manage the physical conditions of the residence hall facilities; (4) operate a computer system using various software applications; (5) ascend and descend multiple flights of stairs. Basic functions necessary for the position in the area of communications include the ability to: (1) read reports, gather and analyze data and compile information for written reports; (2) prepare written memorandums and documents and compile forms needed in the operation and management of the residence halls; and (3) communicate effectively, both orally and written, with residents, parents, visitors, faculty, staff and community agencies and members.

Examples of Duties & Responsibilities:

General:

  • Develop innovative programming to support students' success (academic, social, behavior, and basic)

  • Develop and maintain positive relationships with both residents and student staff which promote ongoing communication, mutual support and respect

  • Analyze and interpret data acquired from technology software Starfish and Civitas to create initiatives to retain resident students

  • Meet with students who are under the full time credit status required by the College and provide them with opportunities to help them succeed academically

  • Participate in day, evening, and weekend duty coverage

  • Ensure students are compliant with the Residence Life Policy Manual and College policies

  • Maintain effective positive relationships with all College departments (including, but not limited to, Facilities, Public Safety, Counseling and Advising, Health Services, Career Center, Campus Center)

  • Attend individual and group staff meetings with professional staff members and participate in ongoing staff development activities

  • Manage situations involving various psychological, emotional, medical or other safety-related emergencies or incidents in the residence hall

  • Design and implement proactive approaches to assist with the development of community values and ethical standards such as respect, courtesy, and compromise

  • Support all student issues within the building community including interpersonal conflict, roommate mediations, student development and resident crises and make appropriate referrals as necessary

Student Conduct:

  • Complete reports, as requested

  • Review, input and respond to information in the judicial database

  • Conduct necessary conduct hearings, complete database entries and official documentation

Operations:

  • Assist with room selection and assignment process

  • Conduct assigned responsibilities associated with checking in/out students and other administrative processes related to occupancy

  • Assist with hall documentation related to physical building management and inventory control e.g., work orders, room condition reports, and log of emergency calls

  • Assist with maintaining correct records of all building keys and facilitate lock changes and key distribution

  • Conduct fire drills and safety inspections in conjunction with the Public Safety and/or Emergency Health Services

  • Assist with postal mail delivery, pick-up and distribution.

  • Maintain a weekly up to date occupancy report containing available rooms and room changes

  • Assist Public Safety and Photo ID in maintaining proper student access to the residence halls using the Security Desk system

Programming:

  • Organize at least two programs in each occupied residence hall each month

  • Collaborate and serve as a liaison with First Year Experience to coordinate programming efforts for resident students

  • Participate in building and campus wide programming efforts

  • Maintain accurate programming records for the hall

  • Submit required programming paperwork to the MCC Association, Inc. Accounting Office in a timely manner

  • Assist in monitoring and maintaining the residence hall programming budget

Student Personnel:

  • Collaborate with department regarding selection, training, mentoring, recognition and evaluation of Resident Assistant and Community Assistant staff

MCC Expectations:

  • Adheres to the College Code of Conduct.

  • Contributes to, supports, and maintains an equitable, inclusive, and collaborative College environment.

  • Maintains technological competencies utilized by the College.

  • Commits to the philosophy of a comprehensive community college.

  • Commits to professional growth. which includes seeking ongoing training in diversity, equity and inclusion to better serve students.

    Job Requirements:

Required Qualifications:

  • Bachelors degree

  • Strong organizational, administrative and communication skills, as well as professional leadership and decision-making abilities.

Preferred Qualifications:

  • Master's Degree in College Student Personnel, Counseling, or Higher Education Administration. Some professional or student experience strongly recommended.

  • Bilingual and able to read, write, and speak Spanish or other languages proficiently

    Additional Information:

Non-Discrimination - https://www.monroecc.edu/diversity/notice-of-non-discrimination/

Monroe Community College prohibits discrimination based on race, color, religion, sex, sexual orientation, pregnancy, familial status, gender identity or expression, age, genetic information, national or ethnic origin, physical or mental disability, marital status, veteran status, domestic violence, victim status, criminal conviction, or any other characteristic or status protected by state or federal laws or College policy in admissions, employment, and treatment of students and employees, or in any aspect of the business of the College. MCC provides equal access to the Boy Scouts and other designated youth groups.

Annual Campus Security & Fire Safety Report - https://www.monroecc.edu/fileadmin/SiteFiles/GeneralContent/depts/pstd/documents/Final_ASFSR.pdf

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