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EY RPA Product Consultant in Rochester, New York

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

Global Services provides preferred solutions to meet business needs, drive successful adoption, reduce cost and maximize return on investment. Global Services currently have a portfolio of products invested by the firm to better enable our teams for revenue generation and internal efficiencies. RPA Product Consultant will be working as a part of Global Services within Optimization Services to deliver the best in market RPA solutions understanding the business requirements and challenges.

The opportunity

We have an exciting opportunity for a RPA Product Consultant who will be responsible for delivering high-quality RPA Solutions and driving Service Adoption as part of the UiPath Center of Excellence team.

Your key responsibilities

  • Support the product lifecycle including release planning, knowledge creation, used case documentation, product launch and post go-live support.

  • Analyze, understand and document the business processes in detail.

  • Determine RPA best practices and drive improvements on current processes, standards and practices.

  • Drive product marketing and service adoption based on Global Service leadership guidance.

  • Identify, build, implement and market the automation used case templates and scenarios.

  • Proactively manage and escalate risks and issues internally to Global Services Leadership.

  • Design and build RPA training workshops and deliver this at enterprise level.

  • Contribute and maintain our RPA CoE (Center of Excellence) site.

  • Represent Global Services RPA CoE internal discussion boards and providing guidance to internal EY RPA users.

  • Maintain documentation according to firm standards, best practices and standard operating procedures.

Skills and attributes for success

To qualify for the role, you must have

  • Excellent Communication Skills.

  • UiPath Certified RPA Associate (UiRPA).

  • UiPath Code Review and Management Experience.

  • Service Adoption & Service Delivery Experience.

  • Product Ownership Experience.

Ideally, you’ll also have

  • UiPath Certified Advanced RPA Developer (UiARD)

  • ITIL, CSM or Agile Certification (Will be an added advantage).

What we look for

  • Expert level experience on UiPath RPA Development in Studio and StudioX.

  • Code Review and Version Management experience.

  • UiPath Infrastructure and Hyper-Automation Suite knowledge and experience.

  • Excellent listening, written and verbal communication skills.

  • Excellent experience in providing coaching and training in support of creating new innovative RPA solutions.

  • Ability to coordinate across various levels in the organization across multiple locations.

  • Track record of exceptional customer service based on openness, trust, and delivering on promises.

  • Knowledge in service adoption and service delivery methodologies.

  • Experience in owning and delivering RPA products and solutions.

  • Understanding of ITIL & Agile principles.

What we offer

We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.

• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.

• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.

• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

The exceptional EY experience. It’s yours to build.

EY | Building a better working world

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

EY is an equal opportunity, affirmative action employer providing equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, national origin, protected veteran status, disability status, or any other legally protected basis, in accordance with applicable law.