Job Information
University of Rochester Standardized Patient I in Rochester, New York
GENERAL PURPOSE:
A Standardized Patient (SP) is an individual carefully trained to portray the characteristics of a patient, family member, health care team member, etc., for the purpose of training and/or assessing health care students and professionals. SPs are interviewed and/or undergo physical examination by healthcare trainees or professionals, utilizing scripted materials to portray the specifics of a patient or scenario, including personal history, symptoms, emotional characteristics, and concerns of patients or family members. SPs are non-biased and are able to portray any role and demeanor, providing an opportunity for health care students and providers to practice or refine communication and examination skills in a safe learning environment before utilizing these skills on actual patients.
Standardized Patients are also an integral part of the learner assessment process, often providing constructive written and verbal feedback, from a patient’s perspective. SPs are trained to deliver formative feedback regarding their interaction with the learner, specifically concerning conduct, communication skills, and medical assessment. Standardized patient programs are an integral part of the continuum of learning for health care providers, from undergraduate medical education teaching and assessment to the continuing professional development of seasoned practitioners.
Standardized Patient I: Standard Role Play, Difficult Role Play, Non-Invasive Physical Exam, Non-Invasive Ultrasounds, Home Study
Role Play (may include any of the following):
Standard Role Play: Scenario Portrayal / Acting
Consistently and accurately portrays various medical scenarios or cases during mock interviews, live/taped demonstrations and/or physical examinations
Responds to basic medical history questions in a standardized manner
Improvises appropriately, as needed, when an interview and/or exam does not go as scripted
Maintains confidentiality of information related to cases, student behaviors and evaluations
Non-Invasive Physical Exam
Undergoes repeated physical examination maneuvers performed on self
Wears a hospital gown with only undergarments underneath, while on camera and/or observed live through an observation window or video monitor
Utilizes body to instruct learners on the correct techniques for performing some or all of the following examinations: Neurological, Abdominal, Head & Neck, Cardiovascular, Pulmonary, Musculoskeletal
Non-Invasive Ultrasound Examinations
Undergoes repeated ultrasound examination maneuvers performed on self
Has the specific body part under examination exposed. Genitalia will consistently remain covered by a hospital gown or patient undergarments
Utilizes body to instruct learners on the correct techniques for performing some or all of the following ultrasound examinations: Abdominal, Cardiovascular, Pulmonary, Musculoskeletal
Home Study: Scenario Preparation
- Memorizes case scenario and simulate details, including but not limited to, chief medical complaint(s) and symptoms, past medical history and physical exam results in addition to the body language, emotional state, behaviors and personality of the role being portrayed
Training
Completes standardized patient orientation, as well as ongoing training sessions. Trainings may include live, online and self-study components
Participates in group training and/or mentorship of newly hired standardized patients
Communication
Provides educationally constructive verbal feedback as appropriate to learners
Receives feedback from the supervisor/trainer and incorporates it into future examination sessions
Demonstrates objectivity when interacting with and rating learners
Administrative
- Covers main office phones, responds to basic inquiries and completes other administrative functions in support of departmental operations as needed
Other duties as assigned
QUALIFICATIONS:
High School graduation or the equivalent required
6 months of work or volunteer experience preferred
or equivalent combination of education and experience required
Experience in theatre, a medical field or education preferred
Ability to understand and follow instructions required
Ability to receive instruction and consistently simulate a case scenario in an accurate, reliable and professional manner required
Strong communication skills, both written and spoken. Strong reading and writing skills to absorb and use the detailed case training and exam procedural information required
Ability to accurately portray a wide range of roles and scenarios, and to remain in character throughout the interaction with the learner required
Fluency in more than one language required
Organization, reliability and punctuality required
Willing and able to work a varied, flexible schedule preferred
How To Apply
All applicants must apply online.
EOE Minorities/Females/Protected Veterans/Disabled
Pay Range
Pay Range: $17.43 - $24.40 Hourly
The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations.
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Location: School of Medicine & Dentistry
Full/Part Time: TAR
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University of Rochester
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