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University of Rochester Support and Engagement Advisor (Part-time) in Rochester, New York

As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive.

Job Location (Full Address):

40 Celebration Dr, Rochester, New York, United States of America, 14642

Opening:

Worker Subtype:

Regular

Time Type:

Part time

Scheduled Weekly Hours:

20

Department:

200211 International Services Office

Work Shift:

UR - Day (United States of America)

Range:

UR URG 108 H

Compensation Range:

$24.91 - $34.87

The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations.

Responsibilities:

The Support and Engagement (S&E) Advisor will be responsible for advising on inquiries related to Social Security (SS), International Tax Identification Numbers (ITINs), and taxes as they relate to immigration compliance.

The Support and Engagement (S&E) Advisor will be responsible for advising on inquiries related to Social Security (SS), International Tax Identification Numbers (ITINs), and taxes as they relate to immigration compliance. The Advisor will be responsible for designing and developing weekly workshops for hiring managers and students about SS, ITINs, and taxes. Next, the Advisor will collaborate with the Assistant Director and participate in multiple orientation events across campus (River, Medical Center, Eastman). The Advisor will welcome new students, assist students with the immigration check-in process, and provide new students with information about the services the ISO offers. Finally, the Advisor will liaise with embassy and consular post representatives in the event of a natural or geo-political crisis.

SPECIFIC RESPONSIBILITIES:

Immigration Advising

  • conduct weekly drop-in sessions whereby international students and hiring managers can learn about applying for a SS number, an ITIN, and filing their non-resident alien taxes, such that they are in compliance with all state and federal tax regulations

  • schedule individual advising sessions for students who have specific questions as they relate to SS numbers, ITINs, and taxes

  • work with international students to ensure that they have completed the immigration check-in process upon arriving on-campus

  • assist with providing travel signatures to international students when they leave the country

Administrative

  • monitor and respond to the tax email box

  • review SS Employment Verification Letters and contact students about the status of their letters

  • review ITIN documents and assist students with the application process

  • liaise with third-party vendor system and HR Payroll to troubleshoot system problems

Orientation Outreach

  • collaborate with the Assistant Director, Support and Engagement and present orientation content at multiple schools across campus at the start of each semester (summer, fall, spring)

  • conduct virtual pre-departure orientation

  • deliver and orient students, with information about scams, and coordinate logistics

  • liaise with specific embassy/consular posts in the event of a crisis

Communication

  • update the ISO website and all communication as it relates to taxes, Social Security, and ITINs, and immigration check-in

Other duties as assigned

REQUIREMENTS:

  • Bachelor's degree or equivalency in related field

  • 2 years' experience working with international populations

  • experience with international student orientation

  • experience collaborating across campus departments in higher education

  • experience with organizing Zoom meetings and Zoom webinars

  • understanding of the Social Security, ITIN, and tax process as they relate to international students

  • must be a Permanent Resident or U.S. citizen

  • DSO

EOE Minorities / Females / Protected Veterans / Disabled:

The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.

Notice: If you are a Current Employee, please log into myURHR to search for and apply to jobs using the Jobs Hub. Your application, if submitted using this portal, cannot be moved forward.

Learn. Discover. Heal. Create.

Located in western New York, Rochester is our namesake and our home. One of the world’s leading research universities, Rochester has a long tradition of breaking boundaries—always pushing and questioning, learning and unlearning. We transform ideas into enterprises that create value and make the world ever better.

If you’re looking for a career in higher education or health care, the University of Rochester may offer the perfect opportunity for your background and goals

At the University of Rochester, we commit to diversity, equity, and inclusion and united by a strong commitment to be ever better—Meliora. It is an ideal that informs our shared mission to ensure all members of our community feel safe, respected, included, and valued.

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