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BrightView Snow Specialist in Rock Tavern, New York


Brighter futures start here. BrightView takes pride in providing consistent, high-quality landscape services with a dependable service commitment. As the nation’s leading landscape services company, BrightView provides, through its team of more than 18,000 employees, services ranging from landscape maintenance and enhancements to tree care and landscape development for thousands of customers’ properties, including corporate and commercial properties, HOAs, public parks, hotels and resorts, hospitals and other healthcare facilities, educational institutions, restaurants and retail, and golf courses, among others. BrightView takes care of its employees, customers, and communities while delivering exceptional landscapes that positively impact millions of lives every day.

In this role your responsible for supporting Branch Teams in the area of Snow and Ice Management through Service Partner identification and engagement, estimate support, renewal planning, contract compliance and administration, safety / training, production planning, start-up / shutdown processes, in-storm and post-storm responsibilities, and inventory / equipment management. Work with Branch Managers to achieve profit goals for the company while consistently improving market share.

Essential Duties & Responsibilities:

1) Service Partner Identification Engagement

  • Procurement/outreach

  • On-site visit (subcontractor office/yard) /Relationship development

  • Onboarding – General contract collection and compliance, including reference checking

  • Enrolling service partner for planned jobsites and introduction to branch team

  • Lead Subcontractor optimization to ensure quality and efficiency

  • Assist in subcontractor pricing reviews/negotiations

2) New Contract / Renewal Support

  • Support branch teams with new opportunities, renewal targets, service proposals and contract creation

  • Support RSM with collection of critical data needed to estimate properly

  • Review estimates and give feedback

  • Support Renewal Planner meetings held by RSM

  • Coordinate with Account Managers to ensure CRM accuracy

3) Contract Compliance / Administration

  • Customer Contracts/Pricing Agreement:

  • Regular review of contract collection status (how many contracts returned vs. outstanding)

  • Review key contract points on returned contracts (glaring cross outs, etc.)

  • Coordinates with BA to ensure all contracts/pricing agreements are uploaded to Bricknet in timely fashion

  • Ensures contracted prices match timesheets, billing sheets

  • Subcontractor Compliance:

  • Assists AM teams in creation of subcontractor agreements and pricing exhibits (ensures profit margin maintenance/expansion)

  • Help in pricing negotiations

  • Assist in subcontractor document collection

  • Coordinate with BA to ensure all subcontractor documents are uploaded in a timely fashion

4) Safety / Training

  • Participate in all aspects of snow training with RSM, REM and Director of EH&S

5) Production Planning

  • Coordinate with branch teams to validate Production/Snow Organizational Charts

  • Present for Org Chart reviews with RSM and REM

  • Ensures all jobs on org chart and subcontractors are contracted

  • High priority/profile site mapping, scripting

6) Start-up Process

  • Assist in construction/location of salt bins/storage areas

  • Assist in Preseason Damage Inspections including photo documenting, reporting, subcontractor, tour completion, and uploading photos/scanning reports

  • Assist/confirm sites are staked by target dates

  • Coordinate with REM on rental delivery dates

  • Assist branch teams and REM with equipment preparations

7) Equipment/Inventory Management

  • Bulk Salt/Bagged Material Procurement

  • Maintains inventory tracking by 1stand 3rdperson inspections

  • Orders materials as needed, primary contact to salt provider

  • Monitor/assist pre-storm and post-storm equipment checks

  • Identify storage solutions

  • Ensure bagged materials are stored properly

8) In-Storm / Post-Storm Responsibilities

  • Support branch, subcontractors and RSM as needed

  • Aid BA in timesheet collection

  • Assist in collection of subcontractor invoices/timesheet when needed

9) Equipment Shut-down

  • Assist REM and branch teams in equipment testing and performance, repairs , and retired equipment

  • Ensure all equipment and small tools are inventoried and stored properly

10) Shut-Down Process

  • Assist in deconstruction of salt bins/storage areas, and ensure area is cleaned to client satisfaction

  • Assist in Post Season Damage Inspections including photo documenting, reporting, subcontractor tour completion, and uploading photos/scanning reports

  • Communicate to AM damages noted for communication to the customer with repair expectations

  • Communicate to the service partner the damages that need repair, get schedule dates

  • Ensure all documented damage is repaired to client satisfaction

  • Assist in Customer Signoff/Vendor retainage

  • Assist/confirm stakes are removed by target dates

  • Ensure rental equipment is in compliance for return

Qualification Requirements:


2 or 4 year Business related degree; 2 or 4 year general degree with coursework in the landscape field or certification by a landscape association; or equivalent industry experience, with or without degree


Minimum of 5 years supervisory experience in the snow and ice management arena


Must be able to:

  • Manage multiple projects, deadlines and demands

  • Resolve problems while keeping in mind the best interests of the company, client and employees

  • Communicate and coordinate with multiple remote resources and team members

  • Make decisions, including unpopular ones, in the best interest of the company

  • Communicate clearly, comfortably, and effectively with clients, team members, and management

  • Prioritize and plan work to maximize efficiency

  • Work with numbers accurately

  • Complete paperwork accurately and timely

  • Do any of the following for an extended period:

  • Sit at a desk

  • Work on a computer

  • Drive

  • Walk


  • Able to drive all company vehicles

  • Proficient in various computer programs, including Excel, Word, Estimating, and job costing systems


  • Good knowledge of industrial materials and equipment used in snow removal and landscaping

  • Good working knowledge of math and business formulas, including gross margin

  • Understanding of P & L statements


Management Ethical

Leadership Judgment

Motivational Time Management

Detailed Multi-tasking


BrightView is an Equal Employment Opportunity and E-Verify Employer.


Posted Date5 days ago(1/15/2020 8:27 AM)

Job LocationUS-NY-Rock Tavern