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Elior North America Café Supervisor in Roosevelt Island, New York

Company:

Elior North America

Position:

Café Supervisor

Department:

FOH Staff

Status:

Full Time

Shift:

Second / Afternoon

Req #:

3299728

Date posted:

August 12, 2019

Location:

2 West Loop Road, Constellation

Roosevelt Island, NY, 10044, US

Job category:

Retail / Concessions

Job link:

Responsibilities/Duties/Functions/Tasks:

  • Greet customers in warm and friendly manner. Answer any questions customers may have regarding their purchases.

  • Determine customer's needs and prepare their selection.

  • Make suggestions to up-sell product to the customer which is appropriate for their selection.

  • Process transactions in a quick and efficient manner.

  • Help set up display cases with product.

  • Keep display cases, counter, salad bar, soup bar and outside display cases clean and presentable throughout the day.

  • Check proper temperature of food in the display cases to maintain Health Department standards.

  • Maintain Food Handler's Certification.

  • Making sure utensils and supplies are stocked.

  • Break down the display cases at the end of the day, properly securing the product and returning it to its proper storage space.

  • Rotate or remix product to maintain fresh appearance.

  • Help manager prepare for quarterly inventory.

  • Assist in training of new Team Members to build and sustain a high-performance team, utilizing learning checklists and training materials. May also assist with interviewing.

  • Oversee the department entirely including all hourly team members and resolve difficult customer situations

  • All other duties assigned

Requirements:

  • Must possess high school diploma or equivalent GED.

  • At least two years of experience in supervising or management health/natural food service or restaurant experience.

  • Knowledge of Deli department procedures and policies.

  • Ability to prioritize effectively and delegate responsibilities.

  • Ability to learn basic working knowledge of all products available in department (including their producers, locations, and seasonal offerings) and comply with Erewhon Standard.

  • Excellent knife handling skills.

  • Strong work ethic, time management skills and sense of urgency.

  • Ability to visually examine products quickly for quality and freshness. Must be able to properly date and rotate product for optimal freshness.

  • Excellent verbal and written communication skills-both with other members of staff customer base as a whole.

  • Flexible availability-we need staff mornings, evenings, weekends AND most holidays.

About us:

We’re a culinary group dedicated to providing best-in-class dining experiences for one-of-a-kind events, cultural centers, professional settings, restaurants, and cafes.

Our goal is simple: we’re here to make you happy. And our people work tirelessly to ensure that your experience meets and exceeds every one of your expectations.

Equal Opportunity/Affirmative Action/Minorities/Women/Individual with Disabilities/Protected Veteran Employer

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